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Alert Details
This business has 1 alert.
Alert
BBB has been unable to confirm the authenticity
of numerous reviews submitted for this business. Because BBB is unable to
establish a reasonable degree of confidence about the validity of these
reviews, BBB has removed reviews posted during the time periods in which
BBB believes this practice to have occurred.
In response to the BBB inquiry the Business stated:
Regarding the reviews, I was unaware of any false or misleading posts. I take full responsibility for not monitoring this more closely and apologize for any inconvenience this may have caused.
Please accept my sincerest apologies for any confusion or concern generated by these emails and reviews. I assure you that we value our reputation and are committed to maintaining the highest standards.
To prevent similar situations in the future, I will:
1.Ensure my office staff properly communicates with me regarding incoming emails.
2. Regularlymonitor online reviews to address any inaccuracies.
Important Information
This business is BBB Accredited.
BBB has determined that Golden Glove Movers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
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BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
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