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Business Profile

Cell Phone Repair

The Lab

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRichard S

    Date: 10/13/2023

    1 star
    Bad Computer Repair Shop The computer repair place called "The Lab" on **************. in **********, ** did not repair my computer. They told me lots of lies. They never even ordered the new part, even though they told me 3 times that they did. The boss told me that because of all the hassle that he, himself, would repair my laptop in 5 minutes for no additional fee, besides the $50 diagnostic fee I had already paid. Now when I walk into the shop and see the boss, he quickly goes into the back room as soon as he sees me and the employees then tell me he is Not there. They refuse to return my $50 and will not do anything until I leave my laptop again and give them another $75 before they will do anything.

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