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Business Profile

Credit and Debt Counseling

Fresh Start Financial Group Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit and Debt Counseling.

Reviews

Customer Review Ratings

3.67

Average of 6 Customer Reviews

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Review Details

  • Graham N

    Date: 07/01/2024

    These guys are scammers. Don't do business with them. They also don't honor Federal Do Not call registry and continaully call to try to scam people. Avoid like COVID.

  • Jacquie M

    Date: 05/30/2024

    Jacquie M

    Date: 05/30/2024

    Fresh Start Financial Group really turned things around for me. Their team was super friendly and always there to help with any questions I had. I'm thrilled with the big boost in my credit score and the peace of mind that comes with it.

    Fresh Start Financial Group Inc.

    Date: 05/31/2024

    Thank you for your positive feedback!

  • Nyasia D

    Date: 04/29/2024

    Nyasia D

    Date: 04/29/2024

    Great customer services my score went up tremendously very satisfied!!!!

    Fresh Start Financial Group Inc.

    Date: 05/31/2024

    Thank you for your positive feedback!

  • Tommy S

    Date: 08/25/2023

    Tommy S

    Date: 08/25/2023

    Please please do not spend your money with these people. They promise you the world and then make you pay $30 a month for credit monitoring. They will tell you oh just wait until the next update. They severely under deliver. If you don't pay the $30 monthly for the "program" on top of the pretty steep initial fee they stop working on your account t immediately. Their "satisfaction guarantee" is a trap. If you're dissatisfied you will never see a refund. Don't make the mistake I did and spend almost $1400 when promised 29 items removed inside 6 weeks then after almost a year barely 7. They will then tell you either they're working on it or it's your fault. It's an absolute racket. Go ANYWHERE ELSE.

    Fresh Start Financial Group Inc.

    Date: 08/29/2023

    I apologize for any dissatisfaction you may have experienced. However, it is important to note that your credit scores have actually increased since you began our credit restoration program Equifax 144, Experian 113, Transunion 105). Credit restoration is a collaborative effort, and while we successfully removed 26 items from your credit report, there were also several new inquiries that were added after you enrolled in our program. These inquiries can have a significant impact on your results, as stated in our contract.Our contract clearly outlines that clients should refrain from applying for any new credit during the restoration process, as it can lead to delays in achieving desired outcomes. Additionally, our contract stipulates that clients must maintain an active third-party credit monitoring service throughout their engagement with us. Without an active credit monitoring service, we are unable to effectively carry out the necessary work.I would also like to clarify that you were not charged $1400, as mentioned in your review. We strive to provide transparent and affordable services to our clients, and it is our goal to ensure their satisfaction throughout the process.I understand that misunderstandings can occur, but I believe that this review does not accurately reflect the nature of our services or the effort we have put into helping you achieve your credit restoration goals. We are committed to your success and would appreciate the opportunity to address any concerns or answer any questions you may have. Please feel free to reach out to us directly so that we can make sure you are completely satisfied with our services.

  • Albert B

    Date: 06/23/2023

    Albert B

    Date: 06/23/2023

    I am very satisfied, they did everything they said they would do, great commication thru the process.... I would totaly recommend them!

    Fresh Start Financial Group Inc.

    Date: 03/06/2024

    Thank you so much for your positive feedback!

  • William G.

    Date: 10/20/2022

    William G.

    Date: 10/20/2022

    At first I thought this company was not helping me after I paid.. I after talking to the ** **** ******. He explain everything that was going on my case. After about another 7 weeks I saw everything he explain and 1 month after I was getting in my new car.. Now I had to do some work my self but that how the program works. It was my fault for not listing when I signed up. So as long as you follow the steps you will see great results.

    Fresh Start Financial Group Inc.

    Date: 03/06/2024

    Thank you so much for your positive feedback!

Fresh Start Financial Group Inc. is NOT a BBB Accredited Business.

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