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Business Profile

Property Management

Big Brother Property Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

4.27

Average of 11 Customer Reviews

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Review Details

  • Kelly F.

    Date: 06/22/2023

    I hired this company to replace my existing fence which took over 45 days! *** repeatedly promised completion dates that came and went with no communication They would just not show up and never communicate that they weren't coming. *** dropped his guy off at my house and asked us to let him wait inside while it rained until he came back to get him, 2 HOURS LATER. *** repeatedly told me I owed him more money than I actually did and when I showed him the math, he wouldn't apologize for the error. He tried to charge me for the same items over and over and would argue with me when I sent the receipts showing I had already paid for those items. They would show up without the proper tools & ask to borrow my items and then TAKE THEM WITH THEM AND CLAIM THAT THEY DIDNT (I know because when I got into an argument with *** over this he miraculously found the items and returned them over a week later) They left my yard littered with trash (pizza boxes, cigarettes, empty bottles). They also were responsible for disposing of my old wooden fence, which they left on my grass until it died for over A MONTH. *** eventually told me he would come to my house and cut up the fence and put it at the curb for the town's bulk pick up. On the day that he was supposed to come, he never showed. So I texted him around 7:00 p.m. and he finally came at 9:00 and him and his guy were cutting up my fence with a chainsaw until **** at night. *** asked my boyfriend to help him do several things, which to me is just inappropriate when I am paying you for this service. The work quality quality is HORRIBLE. The fence sags in places, it isn't even/in-line, did not cement in several posts. If you have ever seen a double gate, they swing open in the same direction, mine open in opposite directions. and after the issues I had with ***, his attempts to defraud me, his clear lack of knowledge to install a fence, and his overall ineptitude, I never want *** to touch another thing I own for the rest of my life

Big Brother Property Management, LLC is NOT a BBB Accredited Business.

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