Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hearing Assistive Devices

HearingLife

Reviews

This profile includes reviews for HearingLife's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HearingLife has 711 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.04/5 stars

    Average of 338 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromStanley G

      Date: 06/29/2024

      5 stars

      Stanley G

      Date: 06/29/2024

      From the receptionist to the hearing specialist friendly,courteous and professional.and the office space is very clean.I felt comfortable there.

      HearingLife

      Date: 07/01/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromLinda S

      Date: 06/28/2024

      1 star

      Linda S

      Date: 06/28/2024

      I called Wednesday and asked if they repaired hearing aids, was told yes. I'm on vacation in N.C. advised me that walk ins were 1-2pm. Next day I was there at1. Had my separated aid in my hand. Showed receptionist. She said she didn't know if they could repair. Had me fill out all kinds of paperwork. Technician called me into the back. I told her all I need is have repair. 10 minutes later I was still listening to something? I asked 2 more times can you fix my hearing aid. Finally she said they don't work on signia brand, she might can order the parts!!?? Bad communication. I would never wasted 30 minutes plus 40 miles to get there.

      HearingLife

      Date: 07/08/2024

      Thank you for the opportunity to address your concerns. HearingLife values all of our patients and strive to provide an exceptional hearing healthcare experience. When there is reporting of a lesser experience, we investigate and pursue actions to resolve.
    • Review fromJohn B

      Date: 06/26/2024

      5 stars

      John B

      Date: 06/26/2024

      Excellent service!They repaired my hearing aids in their office and explained how to position the hearing aids in my ear to reduce outside noise.

      HearingLife

      Date: 06/27/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromRichard W

      Date: 06/25/2024

      5 stars

      Richard W

      Date: 06/25/2024

      They were extremely helpful and thorough. They explained what the issue was with my hearing aid and what they were doing to fix the issue.

      HearingLife

      Date: 06/26/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromHerbert H

      Date: 06/25/2024

      5 stars

      Herbert H

      Date: 06/25/2024

      All of the staff is friendly and knowledgeable. My hearing aids work well. It was easy to go in and get them cleaned and the volume turned up a notch in one. Highly recommend Hearing Life!

      HearingLife

      Date: 06/28/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromGwyn H

      Date: 06/25/2024

      5 stars

      Gwyn H

      Date: 06/25/2024

      Knowledgable and efficient. User friendly and easy to understand. Thumbs up!

      HearingLife

      Date: 06/26/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromEspe C

      Date: 06/24/2024

      4 stars

      Espe C

      Date: 06/24/2024

      Ive worn hearing aids over 25 years due to genetic hearing loss, and I havent come across such excellent service customized to my individual needs. I appreciate HearingLife of Niles expertise and patience!

      HearingLife

      Date: 06/25/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromRoger P

      Date: 06/22/2024

      4 stars

      Roger P

      Date: 06/22/2024

      My first experience with the local HearingLife office was terrible because they did not have a licensed audiologist, but since getting a full-time licensed audiologist, I am very pleased. Its like night and day. She has taken hearing aids that were hardly up to any standards and made them just what I expected from the start, so while I am completely satisfied now its too bad. It wasnt this way from the start. I can now highly recommend the local hearing aid office with no exceptions

      HearingLife

      Date: 06/25/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.
    • Review fromAlex G

      Date: 06/21/2024

      1 star

      Alex G

      Date: 06/21/2024

      Went one time was told I had perfect hearing, they will not stop calling me now to do another follow up appointment. Staff was very late and I was the only person in the building at the time of my appointment. Waited almost 30 full minutes after my appointment time.

      HearingLife

      Date: 06/25/2024

      Thank you for your inquiry. We value our patient relationships and strive to provide excellent customer service and quality service to all our patients. We apologize for the inconvenience you have reported. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
    • Review fromGary R

      Date: 06/21/2024

      5 stars

      Gary R

      Date: 06/21/2024

      **** is excellent. Great service Really knows what hes doing

      HearingLife

      Date: 06/25/2024

      Thank you for sharing your pleasant hearing healthcare experiences provided by our HearingLife Team. We strive to provide quality care and services to all of our patients and we are thrilled to read your comments that reflect our mission.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.