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Business Profile

Pizza

Joe's Pizzeria & Restaurant

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/18/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We order food to be delivered to our location. When we ordered, we were told it would be 45 minutes to an hour. We called to see what was taking so long after about an hour and a half and were called back by the delivery driver one hour and 45 minutes after ordering and got a very nasty driver who told us to "FUCK OFF YOUR NOT GETTING YOUR FOOD." As if that was not lousy enough, we did not get our refund after three days, so we called the pizza shop to see when we would be getting our refund as we did not get any food and was told to "FUCK OFF" and got talked with a nasty person who told us we would get a credit at the pace that told us to "FUCK OFF," and we explained that we would never use their services again and we are demanding a refund. We will be calling to dispute the charges with my credit card company because, to date, we still have not received a refund for the food we never got.

Joe's Pizzeria & Restaurant is NOT a BBB Accredited Business.

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