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Business Profile

Clinic

St. Joseph's Wayne Hospital

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband *********************** went to ***************** *************** A ********* ************ today before he went down there we call them. I advise them and told them he test postive for covid with the home kit and can the Dr give him the medication for the Covid or do he have to go to the hospital.. I was told that he could come down there and they would give him medication for fight against covid . He had to be there before 4pm When he got down there the nurse told him that he had to another test for their record before they give him the medication.. After he did the test. Now they advise him that he had to switch from his primary dr to their ****** in ***** for the dr to ***** him medication.. When he refuse to do . They refuse to give him medication and told l him the dr left at 2:00 which was not true because I did not call until 2:30 and was told be there before 4:00.. So I told them not to charge his insurance company or him. because this is fraud.. I clearly told them what he need and they lead me and my husband to believe they were going to help him.. Then they said because he was coughing he had to go to hospital.This was a license dr ****** that treat people with cold and they are using a covid test as a way to make extra money from the insurance, they are putting patient health at risk and over billing the insurance company and the patient . Some thing has to be done to stop them.. Then he went to St.****** s Hospital of Wayne. They took his blood pressure and told him they will gave him a chest x-ray he waited in the room for 2 hours no one came back . The nurse come in and ask him did the dr ***** the cough med , he told her he never went for the test. He saw the Dr in front hanging around the desk joking around with coworkers. I do not know what going with the medical help anymore . Dr just dont care about the patients health anymore, ************. never recvd my medication for my cough

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