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Business Profile

CBD Products

BioBlend CBD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Products.

Information and Alerts

BBB RatingF

Reasons for rating

  • BBB concerns with the business's practices.
  • Failure to respond to 1 complaint(s) filed against business
  • 27 complaint(s) filed against business
  • Length of time business has been operating
  • 1 complaint(s) filed against business that were not resolved
  • Failure to be transparent about ownership, location, or products/services offered

Alert Details

This business has 1 alert.

Alert

In April 2024, BBB Serving New Mexico and Southwest Colorado investigated BioBlend CBD and BioBlend Online business practices. This investigation was prompted by complaints, consumer reviews and Scam Tracker reports.

Consumers have alleged the following through BBB complaints: 
- BioBlend advertized a $60 introductory price then charged 239.88. Then a month later I see another 239.88 I am being charged. I did not sign up for any repeat purchase and was overcharge just seeing now for the first purchase.
- On 12/15/23 I ordered ONE bottle of BioBlend CBD gummies at $59.99. My credit card was charged $239.99. I reached out to BioBlend Customer Service (left voice messages) and my credit card company to dispute this charge. 
- I ordered one bottle of cbd gummies for 59.76. On the credit card they charged an additional amount of 129.88. I wish to cancel the entire order as of now. The order was placed on 1/5/24. Cancel all charges and no further product as of now. 

In April 2024, BBB checked the websites bioblendbiz.com and getbioblend.com to determine when the websites were created. The websites were created on July 24, 2023.

During the course of our investigation, BBB found this business is not located at the reported address in Albuquerque, NM. As of March 2024, the websites for BioBlend Online and BioBlend CBD both display their address as 6801 Jefferson ST NE Ste. 150 PMB 3110, Albuquerque, NM 87109. In March 2024, BBB verified that 6801 Jefferson ST NE Ste. 150 PMB 3110, Albuquerque, NM 87109 is the address of a business that offers mail forwarding services. BBB is unable to verify the true location of this business. 

BBB made inquiries to BioBlend CBD and BioBlend Online via email and US Postal Mail asking the following:
- BioBlend CBD and BioBlend Online operations address and supporting documentation. 
- BioBlend CBD and BioBlend Online Corporate registration filing information.
- Copies of BioBlend CBD and BioBlend Online policies for returns, restocking fees and refunds.

To date, BBB has not received a response from BioBlend CBD and BioBlend Online.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.
If you are having difficulty with a purchase, and have not already done so, you may want to contact your payment provider, such as your bank, credit card company, electronic draft company, prepaid card, etc. to file a dispute. Filing a dispute is time sensitive and should not be delayed. However, not all payment providers allow disputes. Consumers may want to check with their payment provider prior to purchase to find out what payment protection options are available.
You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center. Consumers can also contact their local Attorney General’s office.

Important Information

Advertising Review

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

On 01/17/2024, the BBB reached out to this company by mail and email requesting they substantiate their "Made in USA" claim, as well as providing the source for the 5 star ratings all of their products are reflecting.

As of 02/20/2024 the business has not responded to any of our communiques. 

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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