Timeshare Resale and Rental Marketing
Uber Destinations, LLCInformation and Alerts
Alert Details
This business has 1 alert.
Alert
Beginning in February 2020, BBB Serving New Mexico and Southwest Colorado investigated Uber Destinations LLC business practices. This investigation was prompted by a complaint and consumer inquiries.
Consumer alleges the following:
-Contacted by company to sell timeshare unit. Required an upfront deposit to cover advertising etc. After reading of the contract saw it is only regarding UBER Destinations for advertising. This is not what I was told by Independent Vacation Owners staff. I was assured my unit would sell but it may take a month or so. Have waited since Aug 13 for results and have had none.
On February 26, 2020, BBB checked the website https://ubdestinations.com to determine when it was created, updated and where it was registered. The website shows as being created and updated on May 14, 2019.
On February 26, 2020, BBB checked the website https://searchtravelvacation.com to determine when it was created, updated and where it was registered. The website shows as being created on June 19, 2013 and updated on June 19, 2019.
The principal place of business for Uber Destinations LLC is listed as 10401 Montgomery Parkway NE #1A, Albuquerque, NM 87111 on the corporation filing with the New Mexico Secretary of State. This address appears to be a virtual office. At this time BBB is unable to physically verify this address. BBB asked Uber Destinations LLC to provide their operations address.
BBB made the following additional inquiries via email and postal mail with Uber Destinations LLC:
-How do they market to consumers and provide copies of their marketing materials.
-Do they receive referrals and if so, what businesses do they partner with.
-Requested copies of their contracts, fee schedule(s), forms, and other documents that are provided to consumers during the normal course of business.
-Details of what occurs after a contract is signed.
-Copy of their refund policy.
To date, Uber Destinations LLC has not replied to our requests.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.