Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

One Hour Air Conditioning & Heating

Reviews

This profile includes reviews for One Hour Air Conditioning & Heating's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

One Hour Air Conditioning & Heating has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.86/5 stars

    Average of 150 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromOletha N

      Date: 12/09/2023

      5 stars
      He was very polite and knowledgeable
      Did the job effeciently and quickly
    • Review fromMark W

      Date: 12/07/2023

      1 star
      Tech Jon ***** came out to diagnose my system. After burning out 6 of my fuses he said my system needed to be replaced and that it was a fire hazard. I informed him I had mechanical breakdown insurance. And that I would need a detailed estimate of the repairs and the cause of breakdown and that it was a fire hazard and that it needed to be replaced. I never got the email. So I called and spoke to Vinnie. He tells me well it could be fixed but it wouldn't be wise being it is a 30 year old unit. He also said that they don’t do detailed estimates. Can you tell me why they can tell you it needs to be replaced but won't put it in writing for the insurance company. I have had nothing but bad experiences with this company. I would advise people to shop around before calling this company. All they are interested in is ripping people off. I had *** ******* and ******* come out and they gave me exactly what I needed for my insurance they are a great company and matched One Hours price and gave me a unit with a 16 seer rating instead of the low 14 seer rating that One Hour gave me and said that was the highest they could give me.
    • Review fromJim N

      Date: 12/05/2023

      5 stars
      Tony was personable, professional and seemed knowledgeable. He got to the business at hand inspecting our heaters and advised me on what possible problems he saw that may occur in the future. We have been customers of One Hour for many years, with a short break to another business in between which was a mistake, and have been almost always very happy with their service and technicians.
    • Review fromMedrick D

      Date: 12/03/2023

      5 stars
      I've Been Doing Business With ONE HOUR For Well OVER 20 Years...
      Not One Instance Of A Problem.... Every Time I've Needed Them, They Showed Up....
      ONE HOUR Services My Home & An Income Rental Unit...
      ~~ AGAIN "Over 20 Years".~~ .. If These People Were NOT Fantastic,
      I Be Hiring A Different Company.... RELIABLE, REASONABLE, And There When Ya Need'em ~~ A 100% Success Rate, And THAT'S "As Good As It Gets".
    • Review fromArylen J

      Date: 11/27/2023

      5 stars
      Timothy Judge was fantastic! He was very helpful in explaining how our machine works! Because ours was so old we were not sure about some issues! He will be coming back by our request to check on the Air Conditioner for seasonal turnover!
    • Review fromJames B

      Date: 11/18/2023

      5 stars
      Jimmy is professional & understands customer service.
      We ask for Jimmy to do all of our inspections.
      One Hour treat Veterans very special.
    • Review fromSigrid P

      Date: 11/11/2023

      5 stars
      Steve did a fabulous job. It’s a wonderful company. honest and high-quality workmanship
    • Review fromNancy F

      Date: 11/07/2023

      5 stars
      We always like to use One Hour Air Conditioning & Heating. Shaun **** was very helpful as all the other guys that come. They always try to keep everything clean and neat. Proud to be a Heroes Club member since 2019. Thank You One Hour!
      Danny & Nancy ********** 
    • Review fromElaine C

      Date: 11/02/2023

      5 stars
      Ken has taken care of my A/C for quite some time and I will continue to have him take care of it. He is very thorough and explains everything he does and what may need done in the future.
    • Review fromJeanne W

      Date: 10/25/2023

      5 stars
      Great service again from One aHour air. Micah firstbtime to this house..very pleasant quick..thank you

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.