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Business Profile

Book Sales

Info Up, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Info Up, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Info Up, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.87/5 stars

    Average of 45 Customer Reviews

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    Review Details

    • Review fromMalcolm S

      Date: 09/18/2024

      5 stars

      Malcolm S

      Date: 09/18/2024

      I can't say enough great things about Mario, in customer service. He was extremely helpful. I had some credit report specific issues that I needed some assistance with. He took his time and walked me through what I needed to do. And he made sure that I fully understood how to go about achieving the results I needed. His sheer willingness to help showed throughout our interaction over the phone. If I have any other snags in the process, I will definitely be reaching out to Mario.

      Info Up, LLC

      Date: 09/24/2024

      High fives all around! Your positive feedback is fantastic. Thanks a bunch! If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromNelson P

      Date: 09/18/2024

      5 stars

      Nelson P

      Date: 09/18/2024

      I am new to credit secrets. I have called customer service twice, the first time I spoke with Vanessa, the second time I had the pleasure to Speake with Mario. Both of them made me feel important, they know customer service. Keep up the AWESOME WORK!!!

      Info Up, LLC

      Date: 09/24/2024

      Your positive feedback is fantastic, thank you so much! If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromRolando M

      Date: 09/17/2024

      5 stars

      Rolando M

      Date: 09/17/2024

      Mario, thank you for your help and patiences. Looking forward to a new beginnings.

      Info Up, LLC

      Date: 09/24/2024

      Your review just made us smile from ear to ear! Thank you for the positivity. If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromFRANCES L

      Date: 09/09/2024

      5 stars

      FRANCES L

      Date: 09/09/2024

      On every occasion I have contacted customer service, it has been generally responsive and very helpful. I contacted customer service today and Mario took great care of me with all my questions.
      He was very polite and knowledgeable, making the experience smoother to take care of my concerns. His courteous clarification on my questions allowed him to resolve my membership issues expeditiously.

      Info Up, LLC

      Date: 09/24/2024

      Your positive feedback brightened our day! We're glad to have been of help. If there is anything else we can assist with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromJeffrey R

      Date: 09/04/2024

      5 stars

      Jeffrey R

      Date: 09/04/2024

      I can't say enough great things about working with Mario who is part of credit secrets team! From start to finish, he was incredibly knowledgeable, professional, patient and helpful. Mario went above and beyond to guide me through every step of the process that I needed to do to start. His advice was invaluable, helping me make informed decisions that saved time and avoided potential pitfalls. His understanding of the intricacies of the credit market and his deep expertise in his field truly set him apart. I felt confident in his guidance, and his friendly demeanor made the entire experience stress-free and enjoyable. If you're looking for someone who really knows what they’re doing and will have your best interests at heart, Mario is the person you want by your side. Highly recommended!"

      Info Up, LLC

      Date: 09/24/2024

      We're thrilled to hear about your satisfaction with our service and with Mario! Thank you for sharing your experience. If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromAlanna S

      Date: 08/30/2024

      5 stars

      Alanna S

      Date: 08/30/2024

      Mario is simply amazing! I was so discouraged starting the program I was calling to cancel. Not only did he comfort me but also guided me through the process and gave me a renewed hope that I could fix my credit the right way. Thank you Mario!

      Info Up, LLC

      Date: 09/24/2024

      We appreciate your fantastic feedback! It's wonderful to know you had a positive experience. If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromSuzanne W

      Date: 08/27/2024

      5 stars

      Suzanne W

      Date: 08/27/2024

      Mario was patient, friendly , and very competent. He mentioned that if I any more further questions, to Please call back and he would be very happy to help me.

      Info Up, LLC

      Date: 09/24/2024

      Your positive feedback brightened our day! We're glad to have been of help. If there is anything else we can assist with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromNadja H

      Date: 08/26/2024

      5 stars

      Nadja H

      Date: 08/26/2024

      Was a pleasure speaking with Mario & looking forward to his assistance tomorrow.

      Info Up, LLC

      Date: 09/24/2024

      We appreciate your wonderful feedback! It's great to know you had a positive experience with our team and especially Mario. If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromSonja S

      Date: 08/26/2024

      5 stars

      Sonja S

      Date: 08/26/2024

      I had purchased the product years earlier and decided to put it to use Sep 2019 since I wanted to become a first-time homeowner. Following the steps, I did receive good results, and my FICO score 8 increased by the following (Equifax, TU, Exp):
      Sep 2019: 590,608,598
      Oct 2019: 595, 627, 616
      Nov 2019: 645, 660, 638
      Dec 2019: 655, 680, 659
      FICO Score (used by mortgage lending * they take my middle score when approving for mortgage):
      Sep 2019: 542, 581, 531
      Oct 2019: 603, 627, 648
      Nov 2019: 576, 632, 623
      Dec 2019: 593, 639, 645
      I received my pre-approval letter on December 26th, and my offer was accepted on December 28th! They ran my Fico score one more time, and my middle score was 653! I closed on my first home in February 2020.
      Credit Secrets provided me with a step-by-step plan to take control of my credit and future. I was also approved for a $19K credit card. I am so grateful for the knowledge I have gained forever.
      Like many, I suffered a great loss due to the pandemic when I was laid off in 2021. Thank goodness my home remained in good standing (which I sold in 2023). Now recently married, I decided it was time to work the program again, which I started yesterday.
      I am looking forward to another round of great results!?
      We understand your time is valuable and sincerely appreciate any support you can offer. Your voice not only helps us but also guides others in our community.
      Thank you once again for choosing us and for considering this request. Your support is immensely appreciated!

      Info Up, LLC

      Date: 09/24/2024

      We appreciate your fantastic feedback! It's wonderful to know you had a positive experience. If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess
    • Review fromLeon D

      Date: 08/16/2024

      5 stars

      Leon D

      Date: 08/16/2024

      I’m giving Mario a 10 star he was patient understanding and answer everyone of my questions without hesitation. Everything was on point. This man needs a raise if he have not gotten one yet maybe even more payout or a bonus check he’s amazing worker people should be rewarded who are like Mario.

      Info Up, LLC

      Date: 09/24/2024

      Thank you for taking the time to leave such a positive review! We're happy to have met your expectations. If there is anything else we can help with, don't hesitate to get in touch with support at creditsecret dot org or by calling 8 7 7 - 2 1 5 - 6 0 1 5, Monday - Friday, 9am ET to 7pm ET. #trusttheprocess

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