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Business Profile

Exercise Equipment

Get Fit Cardio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Equipment.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJoseph D

    Date: 03/10/2024

    1 star
    I WOULD HIGHLY RECOMMEND YOU PURCHASE ELSEWHERE!
    I purchased a treadmill that arrived damaged significantly from GetFitCardio. The entire screen was shattered. Understanding shipping issues can happen I contacted their Customer Service team and they promptly offered a return/refund vs shipping a new treadmill. I was fine with that solution as it gave me the ability to move forward with another purchase.
    Return label was sent within a few days from there team and I was able to have the shipping company come and pick it up promptly.
    This is where the challenges began - was now that the item was returned - actually getting my refund. The monies were never refunded back to me. I reached out to the team multiple times as I had not received the refund after a few weeks and was told it could take upwards of 30 days. From that point forward, their team did not answer calls, return calls, or respond to emails.
    Now sitting 4 months later from last communication from them (5 months since purchase); I'm still not made whole

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