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Business Profile

Financial Services

DiTronics Financial Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been unable to "Send" money from my Trust Wallet to my Kraken account. I have tried multiple times, no matter what amount I enter fro the Send amount, I receive an error that "you do not hac=ve enough Tron TRX to cover network fees". I have reported this error many times and get no help from tech support, just generic emails and then the case is closed.$519.25 is current value of my wallet/

  • Initial Complaint

    Date:09/17/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made three different transactions, two of them on 09/09/2024 and the other on 09/10/2024. All three deposits were listed as failed, but it shows it was withdrawn from my account plus their fee

  • Initial Complaint

    Date:11/02/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This creditor wants there money, i understand but they are threatening to ruin my credit if i dont pay a certain amount over a $251.00, this is ridiculous. **** is rude!!!

    Business Response

    Date: 11/16/2023

    Thank you for forwarding this to us and we will respond to the compliant. The complaint was addressed to a ***************************** at our old address of ********************************************************. ***************************** has not been with us for more than 7 years and we have not resided at that address for over 14 years.

    We are a company who provides "check cashing" services and we warranty those checks. Meaning if those checks bounce we are on the "hook" for the funds. This Gentleman bounced a $226.00 check with us and did not pay an additional $25 NSF fee. We are simply trying to collect the money owed.  We operate a normal collections agency typical amongst many companies who need to collect debt. He has owed us this debit since 9/1/2023. We will respond to the complaint formally.

    Regards,

    *****************************, Executive VP, Ditronics Financial Services

DiTronics Financial Services, LLC is NOT a BBB Accredited Business.

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