Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Identity Theft Protection

Identity Intelligence Group, LLC

Headquarters

Reviews

Customer Review Ratings

3.15/5 stars

Average of 162 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDavid C

    Date: 06/10/2024

    5 stars

    David C

    Date: 06/10/2024

    Great company, used them for 2 yrs to build back my credit!!
    they definitely helped my credit score Would recommend.

    Identity Intelligence Group, LLC

    Date: 06/17/2024

    Thank you for your five-star review, David! 
  • Review fromRachelle J

    Date: 06/07/2024

    5 stars

    Rachelle J

    Date: 06/07/2024

    Very kind and professional - extremely helpful and knowledgeable in what I needed.

    Identity Intelligence Group, LLC

    Date: 06/17/2024

    Thank you for your five-star review, Rachelle!
  • Review fromKaryn C

    Date: 06/07/2024

    5 stars

    Karyn C

    Date: 06/07/2024

    Service quick, easy and secure. Representative was friendly and professional. He provided me with great service.

    Identity Intelligence Group, LLC

    Date: 06/17/2024

    Thank you for your five-star review, Karyn!
  • Review fromJohn L

    Date: 06/06/2024

    4 stars

    John L

    Date: 06/06/2024

    Deanna listened carefully to my concerns and stated that my recorded reasons for needing to cancel services would be reviewed. Also stated that my personal information would not be shared.

    Identity Intelligence Group, LLC

    Date: 06/17/2024

    Thank you for your review! 
  • Review fromSteven B

    Date: 06/03/2024

    5 stars

    Steven B

    Date: 06/03/2024

    You were very friendly and helpful and resolved my issue quickly.

    Identity Intelligence Group, LLC

    Date: 06/10/2024

    Thank you for sharing your experience with our Customer Care Center! 
  • Review fromMOTAZ O

    Date: 05/16/2024

    5 stars

    MOTAZ O

    Date: 05/16/2024

    Maria was super helpful, professional, and knowledgeable she helped me a lot.

    Identity Intelligence Group, LLC

    Date: 05/22/2024

    Thanks for sharing your experience with Maria, *****!
  • Review fromRobert D

    Date: 05/15/2024

    5 stars

    Robert D

    Date: 05/15/2024

    Awesome Customer Service as all of my questions was answered!

    Identity Intelligence Group, LLC

    Date: 05/22/2024

    Thank you for sharing your positive experience with our Customer Care Center, Robert!
  • Review fromKevin K

    Date: 05/07/2024

    5 stars

    Kevin K

    Date: 05/07/2024

    Javier O was extremely helpful and proactive in meeting my consumer needs. He is very friendly and personable and went out of the way to save me unnecessary aggravation.

    Identity Intelligence Group, LLC

    Date: 05/13/2024

    Thank you for sharing your experience with Javier, Kevin!
  • Review fromAmy M

    Date: 04/29/2024

    1 star

    Amy M

    Date: 04/29/2024

    I called in three times trying to cancel my account and was told it would be cancelled, but they still keep charging me every month $ 35 and wont cancel or refund

    Identity Intelligence Group, LLC

    Date: 05/03/2024

    If you called to cancel previously, we will have record of your call. Please give our Customer Care Center a call at (877) 875-4347, so we can assist.
  • Review fromArt O

    Date: 04/23/2024

    5 stars

    Art O

    Date: 04/23/2024

    Had to call to confirm my account and got Fast and friendly service

    Identity Intelligence Group, LLC

    Date: 04/30/2024

    Thank you for sharing your experience with our Customer Care Center!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.