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Business Profile

Information Bureaus

Accident Helpline

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/09/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After a recent auto accident I have been receiving calls from the Accident Help Line *************). The call numerous times a day, even though I have told them to stop contacting no less than five times.* They claim they are affiliated with the state of ********** to help people who have been involved in accidents.* They are NOT connected to any insurance company * They ask very specific questions about the accident and my health.* They suggest that they are funded by the state to provide a service to people.* They will not stop calling, even though I have made it clear I do not want their service and I am not going to share any information with them.

  • Initial Complaint

    Date:08/19/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Someone from this organization calls my cell every day. Often times 5 or 6 times a day. I have repeatedly asked them to stop calling. Their calls come up on my cell with different names and locations. I have gone to their web site and asked them to stop. They just keep calling. Can you help.

  • Initial Complaint

    Date:08/14/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people have made my life miserable and my cell phone useless to me. I have received approximately 1k phone calls from them in the last 6 months. No less than 3 a day and sometimes more. I have repeatedly asked them to take me off their list but they just hang up on **** have not been in an accident,they have no reason to call me and I no longer live in their state.Please tell them to leave me the ##$!_&^% alone!!!I have joined the federal do not call list yet they persist.

  • Initial Complaint

    Date:08/07/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've gotten several unsolicited calls a day for the last three months, always from different numbers, always identifying themselves as Accident Helpline. I've repeatedly asked to be taken off their list, and still get calls, everyone sounds like they're calling from *****. Is there any way to stop this company? It's obviously a scam. Even when I agree to speak to them, and give them the answers they seem to want, so that at least I can speak to someone higher up in the company, they end up hanging up on me. All I want is for the calls to stop. Two hundred cold calls from the same scam company is insane.

  • Initial Complaint

    Date:03/15/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** from Accident Helpline contacted me 3/6/2023 claiming that she worked for a "public company" that assists victims of motor vehicle accidents. She attempted to get information from me about a recent car wreck that I was involved in, then attempted to get me scheduled with a chiropractor and an attorney. I had solicited none of these services. She called from ************.

Accident Helpline is NOT a BBB Accredited Business.

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