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Business Profile

Masquerade Costumes

Haven and Hartley

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Masquerade Costumes.

Reviews

Customer Review Ratings

1

Average of 25 Customer Reviews

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Review Details

  • Melanie C

    Date: 10/28/2024

    If I could give zero stars I would. This can't be a legit company. I order a costume on the 15th with an estimated delivery date of the 17th-21st. I have sent MULTIPLE emails with absolutely no response. Turns out this is happening to numerous people. I guess we're all out on the money,such a shame a "business" does this to people.

  • Wayne R

    Date: 10/28/2024

    I placed an order 19th and it said it would arrive between oct 22 - oct 25th. I sent email on oct 22 asking for tracking as the website does not show it shipped yet. it's now oct 28th and now i have to go and try to find this costume as this is all my daughter wants to be and i havent seen it in stores around here. still no response and no phone number to contact. do not order, too many companies that have customer service to choose from. pass on them!

  • Jennifer P

    Date: 10/27/2024

    SCAM! Don’t even know if this is a a real company. Ordered a costume weeks ago never got a confirmation email. I have emailed this company multiple times and they don’t respond. Still no costume.

  • Nina T.

    Date: 10/26/2024

    I ordered a Halloween costume from them for my granddaughter received an email of confirmation saying they received my order and will email again with shipping information and that’s last I’ve heard from them I emailed them twice No Response back Even tried the online auto chat which only gave me a link to click which sent me right back to the one and only email I’ve received from them showing nothing but my payment So don’t trust them You’ll be disappointed

  • Jordan P

    Date: 10/20/2024

    I ordered a Harley Quinn Halloween Costume on October 1st 2024 and was expected to arrive on October 7th. I paid $54.99. I waited until October 11th to email Haven and Hartley and did not receive a response. I emailed again and did not receive a response. Order has not been shipped and there is no way to contact the business. I would not purchase anything from this company. And would advise anyone else not to as well.

Haven and Hartley is NOT a BBB Accredited Business.

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