Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/04/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  First issue, I was made aware of a fraudulent review posted regarding my LLC. I reached out to Bizapedia repeatedly through the only suggested method with ZERO responses. I ended up getting the review removed but not through Bizapedia. Now that theres no negative review my company rating is still lowered from that removed review. I also reached out multiple times requesting to remove my personal address and information with zero response. I am a single mother with her personal address listed on the Bizapedia website. I feel unsafe and want it down immediately.

  Customer Answer

  Date: 04/04/2025

  
  Company name is **************

   

   

  Business Response

  Date: 04/07/2025

  Hi *****,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  ************* (HI)
  
  I don't see a review rating at all on the profile page listed above since you're company currently does not have any reviews on its Bizapedia profile. The review ratings only appear when you actually have a review.
  
  Hi **** (BBB),
  
  Please close this complaint as this issue does not exist on our website as she described it and we've made a good faith effort to resolve it by reviewing her profile manually.
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:02/17/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Our corporation, ***********, has incorrect data listed on its Bizapedia page. (********************************************************) Specifically, the agent's name and address displayed are incorrect, We cannot receive any correspondence at that address. This information has not been updated to match the California Secretary of State's website. We have emailed Bizapedia on three separate occasions, requesting an update to the information or its removal. Unfortunately, we have not received any response.

  Business Response

  Date: 02/18/2025

  Hi Soni,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Aternom *** (CA)
  
  We checked with the Governing Agency¹ in ********** today, and the information they have made available as public record now matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads ************* information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/*******************

• Initial Complaint

  Date:01/06/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******** published our company information and used our commercial name after we contacted them a few times to remove our page from their website, they didn't want to remove our company's page. They used it without any permission and let people write bad reviews without any verification, filters or control. We also registered a trademark, which they violate and do not accept this subject as an opt-out option from their website. They just use their power to control your data and take advantage of it. They just ruined our brand name and credit by letting every person to write what ever on his mind no limitation.

  Customer Answer

  Date: 01/06/2025

  Hi there

  The name of our company is ************************

  Dba- Local Homes Buyers

  This is our page on Bizpedia , that they allow bad review without limitation or control.

  ******************************************************************************

  Business Response

  Date: 01/07/2025

  Hi Koral,
  
  According to your support request, you have complained about a review posted on the webpage listed below:
  
  Yk ********************* (**)
  
  As you may be aware, Bizapedia currently hosts numerous third party reviews on its website. As a result, Bizapedia is simply not in the position to evaluate the accuracy of these numerous reviews. Thus, absent unusual circumstances, Bizapedia cannot honor requests to remove such reviews.
  
  Please be aware that under the ********************** Decency Act, 47 U.S.C. 230, Bizapedia, as a provider of an interactive computer service, cannot be treated as the publisher or author of third party reviews posted on the Bizapedia website. Thus, any court action you pursue regarding the review must be asserted against the poster of the review and not Bizapedia.
  
  Furthermore, Bizapedia will not disclose identifying information about the poster of a review without a valid court order from a court of competent jurisdiction.
  
  You are always welcome to rebut any review posted on our site by clicking the related link under the review which reads "If you are an authorized representative of this company, please click here to respond to this review".
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:12/17/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bizapedia has my business ******************* listed as inactive with my state and this is incorrect. It also has my name personally listed on their website. Bizapedia is using my two business profiles ******************* and **************** to generate ad revenue. I do not want my businesses *******************, ****************, or my name to be associated with Bizapedia in any manner.

  Business Response

  Date: 12/18/2024

  Hi *****,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  ******************** (TN)
  
  Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the ************************** website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:12/09/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has posted at least two bussiness under my name and an old address I used to live at. I do not own any LLC and i have contacted them multiple times about how the **** posted under my name are Fraudulent and I am being impersonated yet nothing has been done and I have been given the same exact response everytime I have emailed. They do not offer any form of contact with a real person and only send generated messages through the only email made available for customer service. I am now recieving spam mail to my CURRENT address as well as my previous address as now my information that I did not legally release is on the internet. I have no idea what else to do to get these removed from the website or have any idea of who created these **** under my name as there is no listed form of contact or website for the ****.

  Business Response

  Date: 12/09/2024

  Hi ****,

  These two companies have been removed from the Indiana Secretary of State system, and subsequently from our system. Please close this complaint as there's nothing further we can do once entities are purged at the governing agency level.

  Regards,

  Bizapedia Support

• Initial Complaint

  Date:10/29/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 9/17 I changed my businesss registered agent from my personal name/address to a company, **************************** I have submitted two requests to Bizapedia to update their page with this information. The second one being on 9/24. Their submission suggests it can take up to 7 days to make a change.I have also tried contact directly. But so far no change has been made.I created a complaint with the BBB: #********. But it was closed due to insufficent information? I am available to provide any additional information requrired.I also wanted to clarify the terms here in your policy: After my Complaint is closed, the text of my Complaint may be publicly posted on the BBB website for up to ***** days (3 years). I may withdraw my consent to publish the text of my Complaint at any time by notifying BBB, although BBB will continue to count my Complaint in the total number of complaints against the business.I'm just seeking to know exactly what information will be posted. Obviously if my personal name is posted i conjunction with my company on BBB, and is easily googleable, then that is re-recreating the same issue. So happy to have this complaint publicized as long as specifc information is santized. Thank you!

  Customer Answer

  Date: 10/29/2024

  Hi - here you go!

  Name of my business:  *****************

   Link to where I am seeing my information: **************************************************************

   

  Business Response

  Date: 10/30/2024

  Hi *****,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Storysense Ai, LLC (GA)
  
  We checked with the Governing Agency¹ in ******* and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads ************* information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/*******************

  Customer Answer

  Date: 10/30/2024

  Hi there - wow - I really appreciate the quick follow up!

  So attached is the information I see listed with the state. Which is the correct registered agent and address. I made sure that this was updated on the state's side before reaching out to Bizapedia, but I'm not sure if they are getting their information from another source.

  -DT

   

  Customer Answer

  Date: 10/30/2024

   
  Complaint: 22487213
  
  I am rejecting this response because:

  Apologies for the dual message - I might have just sent this, but attached are screenshots of the information I see when I go to the state's website.  I made sure this was up to date and correct before I reached out to Bizapedia. So I'm not sure if they are pulling their information from somewhere else?

  Sincerely,
  
  ***** C ******

  Business Response

  Date: 10/31/2024

  Hi ****,

  Please advise the user to physically check our site again, the information on our site matches the information provided by the governing agency. You can verify this yourself and you'll see this to be the case. Finally, please close this complaint as we've made a good faith effort to resolve it.

  Best regards,

  Bizapedia Support

• Initial Complaint

  Date:10/21/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bizapedia has listed my company with address on the internet. Since I am a public figure, this issue has caused safety issues such as stalking and I want it removed immediately. My safety is at risk and I expect you to take action before I seek legal counsel.

  Business Response

  Date: 10/22/2024

  Hi Malika,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Scorpiosunscorpiomoon Incorporated (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 10/22/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me to REMOVE my address from their public records. I will check to see if details were updated. Hopefully they keep their word.
  
  ****** ******

• Initial Complaint

  Date:10/16/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My information on the database business search from ************************ website is incorrect. The website shows incorrect Resident Agent information. I attempted to contact a representative at ************************** to assist with updating information using the State of Maryland Business Entity Search. I was not able to reach a representative at Bizapedia.

  Business Response

  Date: 10/17/2024

  The company profile page is now current with the public record provided by the governing agency.

  Customer Answer

  Date: 10/17/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID 22427002, and find that this resolution is satisfactory to me.
  The web search of bizabedia now displays the correct Resident Agent address for White Oak CPR LLC.
  
  
  
  Sincerely,
  
  
  
  Bridgette Williams

• Initial Complaint

  Date:10/14/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ********* requires me to agree to the terms and conditions when making a request to have my private information of two of my LLCs removed from their webpages. I refuse to agree to their terms and conditions when I am making a simple request and not using their service. This poses a major problem to me because I cannot have my private information removed.

  Business Response

  Date: 10/15/2024

  Hi Oscar,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Creative Grounds LLC (NJ)
  
  Please note that we checked with the appropriate governing agency in your company’s jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

   

  Hi Oscar,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Udrive Ifix Mobile Mechanic LLC (NJ)
  
  Please note that we checked with the appropriate governing agency in your company’s jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

   

  Customer Answer

  Date: 10/15/2024

   
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID 22417412, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  Oscar Feijoo

• Initial Complaint

  Date:10/08/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company publicly stole my information and posted it without my permission, not only my home address of where i live but also my full name my EIN number everything as far as my business is on their website and its not just me that they have done this to their is 387+ complaints against this company for this specific reason, I want my information off their website for my safety. I don't want to have to take this to court all i ask is for them to take it off.

  Business Response

  Date: 10/08/2024

  Hi *******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Faith ************************* (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Finally, you claim that your EIN number is on the page, as we do not collect EIN numbers this would be an impossibility. It's more likely you are conflating your EIN number with your the state filing number from the governing agency, which incidentally is a matter of public record.
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support