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Business Profile

Carpet and Rug Cleaners

Eco Pro Cleaning and Restoration

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Cleaners.

About

Important information

  • Advertising Review:

    On November 21, 2022, BBB requested that Eco Pro Cleaning and Restoration substantiate, modify, or discontinue advertising Environmental Benefits Claims and Superiority Claims which were made on the following links:

    https://ecoprocarpetcleaning.com/

    https://ecoprocarpetcleaning.com/about-us/

    https://ecoprocarpetcleaning.com/upholstery-cleaning-reno/ 

    https://ecoprocarpetcleaning.com/about-us/


    Environmental Benefit:

    The business claims that “our products are biodegradable” and “we apply a non-toxic and soap free cleaning solution to make the process safe for all the members of your household.” According to the BBB Code of Advertising: “advertisers should avoid broad, unqualified environmental claims such as ‘green,’ or ‘eco-friendly.’ Other claims such as ‘degradable,’ ‘recycled,’ and ‘non-toxic,’ should only be used when substantiated and properly qualified. Environmental Certifications and seals of approval may be used if properly issued. Additional disclosures are needed if not issued by an independent third-party.”


    Superiority Claim:

    The business claims their service “is what separates us from the competition.” According to the BBB Code of Advertising: “deceptively or falsely disparaging advertising of a competitor’s products or services must not be used. Comparisons should fairly reflect all aspects of the products or services equally.”


    As of January 19, 2023, the business hasn’t fulfilled BBB’s requests to substantiate, modify, or discontinue these claims.


Business Details

BBB File Opened:
8/26/2013
Business Started:
10/1/2012
Type of Entity:
Sole Proprietorship
Alternate Names:
Eco Pro Cleaning Solutions
Business Management:
Mr. Lukasz Kuzminski, Owner

Additional Contact Information

Principal Contacts
Mr. Lukasz Kuzminski, Owner
Customer Contacts
Mr. Lukasz Kuzminski, Owner
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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