Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lawyer Referral Service

LegalMatch

Reviews

Customer Review Ratings

3.66/5 stars

Average of 95 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDenise .

    Date: 04/27/2025

    5 stars

    Denise .

    Date: 04/27/2025

    I searched online for an attorney and found LegalMatch. I entered what I needed help with. LegalMatch helped match me with an attorney that fit my needs right away. LegalMatch also assisted in getting in touch with the law firm as well as scheduled the consultation. LegalMatch was very efficient and convenient. Thank you so much. ??

    LegalMatch

    Date: 04/30/2025

    Thank you for sharing your positive experience! ~******
  • Review fromBlessing O

    Date: 04/03/2025

    5 stars

    Blessing O

    Date: 04/03/2025

    This organization is very helpful in connecting you to a local lawyer.

    LegalMatch

    Date: 04/03/2025

    Thank you for sharing your positive experience!
  • Review fromAarthi S

    Date: 03/29/2025

    1 star

    Aarthi S

    Date: 03/29/2025

    They arent legit. Charged 249 for 10 mins of call instead of an hr. I requested attorney from my state but the attorney who wasnt from my state was on call and wasnt able to clarify any of my questions. The customer service was the worst. Never experienced this type of service. They wont refund. Please be careful before you spend. Highly doubt they are scammers.

    LegalMatch

    Date: 04/03/2025

    Over the past 25 years, millions of clients have had success with our free attorney-client matching service. We also offer a different, for-fee service called Talk to a Lawyer which is designed for those who want immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations. This service is available as a subscription, which includes unlimited 30-minute consultations for $49 each, or as a single 30-minute consultation for $********* sounds like you purchased the Talk to a Lawyer - One Consultation plan in error, given that you could not benefit from general legal advice. As a courtesy, we have refunded your payment in full.If you still need a lawyer, we recommend editing the details of your case submission to include more specific information and also checking to see whether there are other legal categories or a larger metropolitan area that could fit your circumstances. This would allow us to share your case details with more of our member attorneys who may be able to help you.
  • Review fromNed C

    Date: 02/06/2025

    1 star

    Ned C

    Date: 02/06/2025

    COULD NOT BE WORSE !This site is totally worthless for locating a quality attorney. I was contacted by 4 (supposed) lawyers who might as well have been ditch diggers.They couldn't, wouldn't and didn't help in any way **************** waste we of time.

    LegalMatch

    Date: 02/10/2025

    We've searched our database by this reviewer's name, email address, and zip code and could not locate this case submission. Nevertheless, were sorry to hear that you were unhappy with your recent LegalMatch experience. You didnt get the representation you were seeking, and that is understandably frustrating.Over the past 20 years, millions of clients have had success with our free attorney-client matching service. There have also been a few who were displeased. Weve found that in those instances, its often because of a misunderstanding about how both LegalMatch and the legal industry ******* described on our website:1. You answer questions to share the specifics of your legal issue and provide available times so that interested attorneys can schedule with you.2. Pre-screened lawyers in your requested practice area and location review your case within 24 hours.3. If you permit us to share your contact information, interested lawyers respond to initiate a conversation.4. At that time, you may schedule a consultation with one or more interested lawyers, during which you and each attorney determine whether there is a good fit for working together on your case.Unfortunately, even when matched, some clients are unable to secure an attorney for a variety of reasons including bad timing (lawyers often need to prioritize their existing clients over potential new clients) and case details that dont align with the attorneys practice specialty.We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their *********************. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.
  • Review fromPerry M

    Date: 11/29/2024

    1 star

    Perry M

    Date: 11/29/2024

    I am an attorney currently fighting a breach of contract, fraud, misrepresentation, and deceptive practices act complaint against legal match. They require you to provide a lot of information claimed by them to facilitate proper matching of client and attorney when first joining up. It appears that when they do match me, it is by pure luck. They vast majority of issues they send to me I no longer handle. The ones they do correctly match or match closely enough to consider are in parts of ******* I don't mind driving to but are too far away for the client to make any face-to-face meeting possible. They apparently "Shotgun" blast any and all cases to its membership regardless of what the individual attorney's specialties are just to make it look good as if people use them and they get results for its membership. They don't know how to screen cases or interview prospective clients. 99% to 100% of the time, their summaries leave me with more questions than they answer. They tend to leave out completely essential and critical information which only wastes both the client and the lawyer's rime, plus wastes $544 a month to get nothing.

    LegalMatch

    Date: 12/05/2024

    Dear Mr. ************ records show that you started out very enthusiastic about your LegalMatch membership, and that you were pleased by the initial engagements you secured through client leads that came from us. Our records also show that you became dissatisfied with our business model, largely because you do not want to follow up or get on the phone with the client leads we send your way.LegalMatch receives more than ****** case leads every month across all legal categories, and each member attorney receives the portion of those leads that corresponds with the practice category and location they selected during account setup. The category you selected was general practice law, which includes all legal categories, although as a courtesy we did remove criminal defense cases in response to your feedback in October 2024.We cannot do the deeply personal work of screening leads for you, and neither does your local bar association. There are just too many factors to consider, and only you can know which cases are valuable based on your personal practice-building goals. What we do provide is consistent access to a steady stream of legal leads who are actively searching for your professional services, customizable templates for rapid follow-up, and a platform for efficiently getting case leads on the phone where you can establish the value of your services and convert leads into paying clients.We want you to enjoy the kind of success we know is possible for you based on experiences like Attorney ********** *. from Meridian, ID who says, ********************** is providing quality leads at an affordable price. I feel like it's more of a partnership between my office and LegalMatch and not just me paying a subscription for leads that I don't use.We urge you to work closely with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.Sincerely,Your Friends at LegalMatch
  • Review fromChristine O

    Date: 10/11/2024

    5 stars

    Christine O

    Date: 10/11/2024

    This review is for the Law Offices of ******** ********** in **** N.C. I received prompt, professional assistance from this firm for preparation of my Will and Power of Attorney documents. They responded quickly, thoroughly and professionally. The cost was more reasonable than other quotes I had and they completed the documents swiftly. I highly recommend them.*. ****

    LegalMatch

    Date: 10/14/2024

    Thank you for sharing your positive review!
  • Review fromDM M

    Date: 08/30/2024

    1 star

    DM M

    Date: 08/30/2024

    I reached out to LegalMatch for assistance with a serious legal issue involving contract violations and potential criminal activity. Unfortunately, the response I received from an attorney was dismissive and unprofessional. The attorney acted as though replying to my request was an inconvenience and made it clear that unless I could afford a minimum of $250 per hour, they wouldnt help ***** someone who is disabled and on a fixed income, this response was not only unhelpful but also insensitive. It felt like I was being judged based on my financial situation rather than the merits of my case. LegalMatchs service was disappointing and did not provide the support I needed during a difficult time.

    LegalMatch

    Date: 09/03/2024

    *****,Were sorry to hear that you were unhappy with your recent LegalMatch experience. You didnt get the representation you were seeking, and that is understandably frustrating.Over the past 20 years, millions of clients have had success with our free attorney-client matching service. There have also been a few who were displeased. Weve found that in those instances, its often because of a misunderstanding about how both LegalMatch and the legal industry work.As described on our website:1. You answer questions to share the specifics of your legal issue and provide available times so that interested attorneys can schedule with you.2. Pre-screened lawyers in your requested practice area and location review your case within 24 hours.3. If you permit us to share your contact information, interested lawyers respond to initiate a conversation.4. At that time, you may schedule a consultation with one or more interested lawyers, during which you and each attorney determine whether there is a good fit for working together on your case.Unfortunately, even when matched, some clients are unable to secure an attorney for a variety of reasons including bad timing (lawyers often need to prioritize their existing clients over potential new clients) and case details that dont align with the attorneys practice specialty.We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.~******
  • Review fromAdam P

    Date: 06/17/2024

    1 star

    Adam P

    Date: 06/17/2024

    They immediately had someone contact me and c charged way too much, was not who they said they were. They are not military jag and lied and caused some deaths in waiting on veteran supports and still being denied services.all hospital bills still ignored. *********** at legal match only threatened..

    LegalMatch

    Date: 06/20/2024

    We're sorry to hear about your unsatisfactory experience with an attorney who contacted you, and we are also confident that this was not a LegalMatch member attorney. Our system shows that none of our member attorneys chose to respond to the case details you submitted which means none of them had access to your contact information. Please know that when an attorney fails you, you have the right to file a complaint against them with the bar.~******
  • Review fromTerina H

    Date: 06/13/2024

    5 stars

    Terina H

    Date: 06/13/2024

    I'm being investaged at the ssa office for not being married to the man I recive benefits for and I am I had proof my girlfriend got mad at me and went to ssa office and made some false statements and been going in there for the past 5 months 2 3 times a day false statements well my lawer in ******** sent me my marriage license and my decad husband last will and testament and sent it to me well my girlfriend went to the ssa office in big spring tx and gave it to the man is taking my case and hi took it and I can't get it back .. is that against the law and he sighed my rights away he has discriminated me and uther things .

    LegalMatch

    Date: 06/17/2024

    Thank you for your positive review!
  • Review fromNoel E

    Date: 06/06/2024

    5 stars

    Noel E

    Date: 06/06/2024

    Very helpful and very understanding people that works here,they can give you good advice as to what to do next on your situation no matter what it is....all you got to do is call and ask..talk to anyone of them and you'll feel the compassion and they'll make you feel relieved

    LegalMatch

    Date: 06/11/2024

    Thank you for sharing your positive experience with LegalMatch!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.