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Business Profile

Water Mitigation

Nevada Water and Fire Restoration, LLC

Reviews

Customer Review Ratings

4.92/5 stars

Average of 64 Customer Reviews

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Review Details

  • Review fromHans M

    Date: 06/12/2024

    5 stars

    Hans M

    Date: 06/12/2024

    Used them twice in the same week! Extremely quick response time and very respectful crew. Estimate was right on point.

    Nevada Water and Fire Restoration, LLC

    Date: 06/14/2024

    Hello ****! Thank you for review, and for choosing Nevada Water And Fire Restoration twice in the same week. Call us if you have any questions or concerns.Take care :)
  • Review fromSyble M

    Date: 05/24/2024

    5 stars

    Syble M

    Date: 05/24/2024

    Nevada Water and Fire Restoration came the same day as the plumber was finishing up the pipe repair. ***** inspected the water damage and set up a crew to come and begin the drying and repair work. ***** was very friendly, helpful and professional. **** and his crew arrived a day later did the water clean up and installed the fans for drying. They made sure that our floors were protected while they did the work. **** and his crew were also friendly, helpful and professional. We appreciate all the hard work...they made this upsetting experience much easier. Many thanks!!!

    Nevada Water and Fire Restoration, LLC

    Date: 06/14/2024

    Hello *****, thank you for taking the time to leave such a wonderful review. Sounds like you had a great experience with us. Yay! :) I'll pass on the appreciation to all of the hardworking individuals you mentioned. Feel free to call us if you have any questions or concerns. We're here for you. :)
  • Review fromMarie S

    Date: 04/06/2024

    5 stars

    Marie S

    Date: 04/06/2024

    Nevada Water and Fire Restoration responded the same day regarding my water leak. They did a thorough job of inspecting and assessing the damage. They were back the next day to begin the process of demo and drying out the affected areas. Did a great cleanup, making sure that dust and debris were contained. Am now waiting for an inspector to come before getting the go ahead to begin reconstruction work. At every stage I was kept in the loop as to what was being done and all my questions were answered. Great job! Definitely 5 Stars!************

    Nevada Water and Fire Restoration, LLC

    Date: 04/08/2024

    Thank you for your kind words regarding our services. We are pleased to hear that you were satisfied with our prompt response, thorough assessment, and efficient cleanup process. We strive to keep our clients informed and involved throughout the restoration process. Glad we were able to help you :) Hope the reconstruction work goes smoothly too! Call us if you have any questions or concerns.
  • Review fromCarolyn M

    Date: 03/19/2024

    5 stars

    Carolyn M

    Date: 03/19/2024

    Im sure the pros at Nevada Water and Fire are used to responding to calls on an emergency basis and it meant the world to me. ***** made what was a high-anxiety event easier to deal with. All the *** staff were courteous and professional. Many thanks for a job well done.

    Nevada Water and Fire Restoration, LLC

    Date: 07/23/2024

    Hi, *******! Thank you for the 5-Star review. Damage to your property can be stressful and cause anxiety but you called the right professionals to assist you. Once again, thank you for the review and for choosing us. 
  • Review fromShannon B

    Date: 02/23/2024

    5 stars

    Shannon B

    Date: 02/23/2024

    I don't really do reviews online, and we are only mid-way through this job, but I am making an exception for exceptionally great customer service and professionalism thus far from everyone at Nevada Water and Fire Restoration. I was so shaken and upset by the occurrence, but both ****** and ***** could not have been more patient in addressing all my questions to get the job started, giving me as much additional information as possible, and lots of reassurance. The construction team, ****, ****** and ****** have been following through with great work, efficiency, and lots of kindness and patience as well. Thank you all!

    Nevada Water and Fire Restoration, LLC

    Date: 02/28/2024

    Wow, thank you for your kind words and for taking the time to share your experience. We are committed to providing top-notch customer service and professionalism throughout every step of the restoration process. Your positive feedback is greatly appreciated and serves as a testament to the dedication of our team. Thank you, thank you :)
  • Review fromKyrene H

    Date: 02/08/2024

    5 stars

    Kyrene H

    Date: 02/08/2024

    Great service from everyone who took care of our bursted pipe. Also great service with the mold meditation.

    Nevada Water and Fire Restoration, LLC

    Date: 02/23/2024

    Thank you for your kind words regarding our team's handling of water mitigation and mold remediation. We strive to provide exceptional service to all of our customers and we are delighted to hear that we were able to meet your expectations. We appreciate your feedback. :)
  • Review fromDiane S

    Date: 02/02/2024

    5 stars

    Diane S

    Date: 02/02/2024

    The team at Nevada *************************** Restoration is outstanding! We needed help at our residence and we were not sure how bad things would be under the house. Thanks to *****, *******, *******, and ***, the problem was addressed immediately (less than 24 hours). Everyone on staff was honest and concerned that we get the best job for the best price - no gouging here! Just a great group of friendly, qualified professionals. They handled our difficult situation easily and with a smile. I highly recommend them! ***********************

    Nevada Water and Fire Restoration, LLC

    Date: 02/07/2024

    We're thrilled to hear that our team was able to provide you with such efficient and satisfactory service! Your trust is important to us, and we strive to ensure that each job we undertake is of the highest quality, at the best possible price. We're particularly pleased to hear about your positive interactions with *****, *******, *******, and *** - they truly are valued members of our team. We appreciate your recommendation and look forward to assisting you in the future, should the need arise!
  • Review fromFrancene C

    Date: 01/26/2024

    5 stars

    Francene C

    Date: 01/26/2024

    Great service from the team who came to take care of our water leak. They were efficient and kept us informed of what they were doing. Also they provided us with a referral to a company to handle the ***************** board replacement. Thanks a bunch

    Nevada Water and Fire Restoration, LLC

    Date: 02/01/2024

    Thanks for the kind words! We're delighted to hear that our team provided great service and kept you informed throughout the process. We're always here to help and glad we could refer you to a reliable company for the insulation and wall board replacement. Take care!
  • Review fromNicola D

    Date: 01/25/2024

    5 stars

    Nicola D

    Date: 01/25/2024

    The work was done beautifully and timely with fantastic understanding and service. The customer service as well was outstanding and honest.

    Nevada Water and Fire Restoration, LLC

    Date: 02/01/2024

    Thank you for the review :) It was our pleasure to assist you, and to hear that the work was completed to your satisfaction and delivered on time. Our team takes pride in providing exceptional understanding and service. We also appreciate your recognition of our outstanding and honest customer service.
  • Review fromRobbyn K

    Date: 12/19/2023

    5 stars
    We had a mold problem with a rental that we had put up for sale. **** was the technician who handled the problem from start to finish. I cannot express my thanks to this man for all the work he put into the project. When I found that I needed asbestos remediation **** worked with the people who did that service as well. Excellent job and I highly recommend this company.**************

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