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Business Profile

Cryptocurrency Exchange

Digital Coin Monster

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cryptocurrency Exchange.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11-30-23I was contacted by a company called DigitalCoinMonster LLC in regards to a Junior Financial Manager position. A Rachel H***** reached out to me from ###-###-#### and spoke with me on the phone also. I filled out an application form. The position was to pay $4190/month with a 5% commission on transactions performed. It did not seem too high of pay, so I accepted. On Dec 19 ($.29/$.02 from *******) and Dec 28 ($.34/$.31 from *** ***********) micro deposits went through my account. I called my bank on Jan 2nd to inquire on them to see if they were from legitimate places, my bank ******* *** verified them. On Jan 3rd, 24 I received a ***** transaction at around 10am for $1000 from a ****** ******. I received an email from Rachel H***** telling me to deposit into *******, buy Bitcoin then send $950 to this Bitcoin address ****************************************** as priority. I completed this transaction. I did more research into the company and came across a live *** Eye witness news video: 3 people back in 2022 went through the same process with a company called ************ LLC. It was a scam. They were out thousands. I called my bank back again to explain the situation and that I needed my bank account restricted. My bank and I opened a new account and transferred my money into it. I filed a report with the IC3 on Jan 4th. On Jan 4th another ***** transaction was deposited into my account for $1000, I refused to do the transaction. I called my bank and told them about it. On Jan 5th I woke up to call my bank to have my actual employer money moved to the new account. ******* *** told me they were closing all my accounts due to it being flagged and would no longer do business with me and they were holding my funds. I want my money back from these scammers. I have called ******* to flag the transaction and filed a report with the FTC. I told Rachel H***** to not contact me anymore their reply was if I don't do the transaction I would be sued.

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