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Business Profile

Shed Builder

Evergreen Sheds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shed Builder.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/04/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on December 19 2022 I spoke with Corey H*** about building me a shed he agreed to build me a 6x6 ft shed for 1500 dollars with a deposit of 750.00 down so I told him we could meet at my address so he could pick up my deposit the next day on December 20 we never set a time he just showed up at my door at 8:30 am to pick it up and told me it would take 8 to 10 weeks for delivery well here we are 10 weeks in and no shed he has not respond to my emails or tried to contact me at all my order was a simple one , I did get a receipt from MR H*** for my order and deposit that I gave him so I guess will be going to small claims court if he does not respond with in a weeks time ,update 3/4/2023 still have not heard from Mr H*** regarding my purchase

  • Initial Complaint

    Date:03/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Oct. 24, 2022 I signed a contract and payed a deposit of $1000.00 on a horse run in to be delivered to my address. **** **** said it would be 4 to 6 weeks. They took the deposit and I haven't heard from them since. He will not answer phone calls, texts, or emails.
    I would either like my shed delivered or my deposit returned in Full.

  • Initial Complaint

    Date:02/22/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a shed in June 2022. It was expected to be ready October 2022. Stopped at his house in November and was told it would be ready in 2 weeks. It's now February 22, 2023 and we do not have we the shed. Phone calls, texts, and emails are not being returned. He is impossible to get in touch with and has since moved. We want our $1000 deposit back to get another shed or the ordered shed asap. This is to be used for a business next month. Pictures of him signing the contract is attached.

  • Initial Complaint

    Date:12/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed and order with Cory Herc of Evergreen Sheds on 06/06/22 after seeing his advertisment on ********. I spoke with him over the phone and then received an email confirmation of the order we discussed. I sent a $1,000 deposit and I received a text conformation that he received my deposit. I was told that the shed would take 6 to 8 weeks to complete as they were custom built to order. When I didn't hear anything by the end of August I made multiply attempts to contact him before receiving a reply. He eventually responded by text and stated roof was on back order but should be complete in a couple weeks. I waited several weeks and then attempted to contact him again. I finally received a call from him in the beginnings of October stating my shed was complete and I should receive a call from the delivery driver in the next couple of days. I again waited several weeks with no contact from him or a delivery driver. I again made multiply attempts to contact him again. He does not answer his phone and voicemail is often full. I finally received a text message response on November 13th stating my shed was complete and the delivery driver would contact me in a day or two. Well it is now 12/14/22 and I have heard nothing further from him or a delivery driver despite multiply attempt to contact via telephone and text message. it has now been 6 months that he has had my $1000 deposit and I still don't have a shed.

  • Initial Complaint

    Date:12/02/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a shed from Evergreen Sheds back in June of 2022 which I paid $1,000.00 deposit for by check. I was told as soon as the check cleared the shed would be delivered with in 6-weeks. It is now gone on 6-months still no shed. I reached out to business and we have spoke about 4-times only after countless attempts. One excuse after another with the same results no shed and I’m out $1000.00 dollars. My next step is legal action. Do not by any means take a chance with Cory H and this Company. At this point I don’t even want his shed, I want my deposit back period. This is criminal.

  • Initial Complaint

    Date:11/23/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    oct 15th 2022 contacted my herc about a swingset he was quick to respond promptly sent a contract over and mailed a check out. A month later no contact tried to get ahold of him looking for an update countless calls emails texts no response. Finally after a week i get a response saying itll be between 6-8 weeks fine. now week 9 try to reach out for a update same thing called texted emailed ***** message no response. guess ill take him to small claims court for my refund?

  • Initial Complaint

    Date:11/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a shed from Evergreen Sheds on June 14th. I saw their advertisement on ******** and reached out to them. A man named Cory Herc then gave me a call and outlined the shed options his "business" provided . I agreed to the purchase through email which outlined exactly what I would be receiving . Cory asked for a $500 deposit be sent to his address which I sent him . In addition to email we also communicated over text . He stated that the shed would be delivered in 6 to 8 weeks which would have been back in August. August came and went with no shed. So did September and October and now we are in mid November with no shed. I have tried to reach out to Cory several times to get a delivery date. Most of my calls and texts go unanswered. He did call me on October 21st stating that he would give me a call on Monday October 24th to arrange shed delivery. Of course, that has not happened and Cory is not responding to my phone calls , emails, or texts. I believe this may have been a scam that I fell for. If it is a legitimate business then I either want my deposit back ASAP or the shed to be delivered next week (November 14-18). I am done waiting.

Evergreen Sheds is NOT a BBB Accredited Business.

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