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Business Profile

Hardware Sales

NHS Hardware

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardware Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/21/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to purchase drain cleaner on 9/24/23 the cashier rang me up twice. The first time he ran my debit card he told me the transaction was declined and had to try again. The second time he wan my card he said it was approved, bagged my item gave me the receipt for the item I purchased and I was on my way. When I got to my car I received a notification on my phone from chase back my account was overdrawn. I looked at the transactions and the cashier charged my card $100.00 erroneously. I went back inside the store and told the cashier of his mistake he too ll about ***************************************************************************************************************************************************** a few days. That never happened! I then called my back CHASE BANK. They reversed the 100 back to my account and within a few days took the money back our. I tried on multiple occasions to have ***** resolve the problem but they kept asking for a receipt. I explained to CHASE BANK ON multiple occasions I NEVER GOT A RECEIPT AND THEY REFUSED TO HELp me! I called the store to no avail. This is unfair that they stole my $100! Please help me!!!!

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