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Business Profile

RV Dealers

Meyer's RV Caledonia

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Meyer's RV Caledonia's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meyer's RV Caledonia has 12 locations, listed below.

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    Customer Complaints Summary

    • 55 total complaints in the last 3 years.
    • 16 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/20/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a 2022 ******** ****** travel trailer from Myers Campers in Bath NY in September 2021.I was leaving for Arizona oct 5th.I found multiple issues with it before I left.I took it into Myers and waited four hours for them to fix it and they never did a thing.I left for Az. and. got to the park where I set it up.The hot water didn’t work,the trim above the slide out was falling off the underbelly was not sealed.It is a four seasons rv so that was a problem.The tv had blue lines running down the screen the panel next to the shower was coming off the slide out was not right and the camper wouldn’t level.I called ******** the manufacturer of the camper and they wanted me to take it to a local dealer in Az.I called all the ones they gave me but they wanted me to leave it and in a week or so they would look at it and order parts.This was where I was living it could have been a month or more.Myers said wait till I returned to NY and bring it in.It went in April 15th and sat in their overflow lot untouched until July.I called ******** again they advised me to take it to Wilkins RV in Victor NY.It has been there since July.I bought this brand new so I wouldn’t have all these issues.I am a 71 year old disabled senior on limited income.I still have to make the payments,and haven’t seen it since April.I just want them to give me my money back on this lemon of a camper.

    • Initial Complaint

      Date:08/30/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a 2022 ******** ******** **** 5th wheel in May 2022 from Myers RV in Harrisburg Pa. I DON'T OWN a pick-up truck able to tow the camper I purchased. I asked the Salesman and Sales Manager several times about if having any issues with my camper how would it be repaired because of me not owning a truck. I was told at least 6 times that Myers RV has a traveling technician that would come to my permanent camping location ******* ***** ********** within the range of the traveling Technician. I have several issues and got a call from Myers RV of Harrisburg that my parts came in and when will I be bringing my unit into the Dealership for repairs. I told them I was told they would do the repairs at my Campsite because of not owning a truck to tow the unit. They REFUSE to do the repairs at my Campsite. The issues are an outside entrance door, medicine cabinet, several pieces of trim, refrigerator door and some other small repairs. It's been a month since I heard from them but they refuse to do my repairs like I was told. I wouldn't of purchased a camper for $59000.00 knowing this before hand. Thanks!!

    • Initial Complaint

      Date:08/17/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      July 20, 2022 we bought an **** camper from Meyers RV superstore in Syracuse, NY. We decided to buy an **** for $31,974. The bank loan through *** **** would be for $29,478.61. We had $17,000.00 for our trade in then the taxes etc. Then he tells us we need to give them the down payment which would be $13,250.00 which would bring the price to $3360.00. Then he tells us we would need to get another loan for that $13,250,00 from Forest River, the brand of the ****, to pay that $13,000.00 down payment we had to give them. We were asked what we would give for a down payment then quickly told us it would be $13,000.00. We were very overwelmed. I can't remember exactly what he said on why that much. He also said that would make it 2 separate loans. One for *** with 7.49% $29,478.61 and one for Forest River with 5.99% $13,375.00. I contacted our bank ***** ****** ********* F.C.U. to refinance at
      3.99%. We will get the loan when John M***** the Finance Manager at Meyers tells our bank the MSRP. He has refused her and hung up on her. He also told us we had to make these payments for 7 months before we could re-finance. There is nothing saying that on the paperwork. I also called *** for verification and there is nothing saying we can't switch banks. So we still don't know why the down payment was this much. We had money for a down payment but not that much. For now we need to have that MSRP sent to our bank for that re-finance now. Stock #***** Installment contract summary # **********************
      Please can you help us?
      Thank you,

    • Initial Complaint

      Date:07/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought a 2015 fifth wheel camper from myers rv in Apollo pa bought the $995 make sure everything works plan what a joke anyway I get the camper the floor is ripped the Dinette table is broken the outside shower is broken the couch bed is missing mattress unit was filthy inside I’m still fixing stuff my brother bought a camper there too and it’s all messed up STAY AWAY !!!

    • Initial Complaint

      Date:07/22/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought a 2014 camper from myers rv in Apollo pa July 1 2022 took it camping once a/c freezing up awning will not comeback in without help was told needs new awning shocks ? A/c not getting enough air ? I’ve been a mechanic for over 25 years the awning motor is shot the a/c is shot I bought extended warranty I still haven’t seen my camper all they do is give you the run around and want to up sale you on everything but not follow through with repairs STAY AWAY !!!!

    Meyer's RV Caledonia is NOT a BBB Accredited Business.

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