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Business Profile

Orthopedic Appliances

MedMarket Consulting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Appliances.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/16/2022

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received your SURPRISE COLLECTION Notice for $999.00 from ******* Financial LLC **** * ****** Avenue, *****, OK ***** - for two Items Vended to me on 11-17-2017 by the ****** ***** Bracing-Representative stationed at ******** ****** Hospital, Rockwall, after a minor toe surgery.
    The Rep. ******* us at time of Vending and at time of returning - that we will not be held responsible for any charge what-so-ever. And insurance will not be billed for any unused, unopened items returned in the original packing. And we returned everything except one shoe that was given to protect the toe – (which was not worth even $50.00.).
    When I received ***** EOB I called and spoke with the ******* Company Representative. and he told me that he will take care of it. I had called ***** and notified them too. And I never heard back anything from the Rep. or the Vendor. So for us, it was like the Rep. had fully taken care of it.

    Billing ***** or me for unused returned items is fraud. Therefore I am reporting this to you taking appropriate action against the Vendor Company - for fraud billing.

    I do not have any address or phone # for the Vendor company. Nor do I have any EOB/Bills from *****. It is 5 years old now.
    In short, I do NOT OWE ****** ***** Bracing anything. Thanks.

    I have attached the letter I am sending to ******* LLC.
    And I have also attached the letter I received from ******* LLC
    Thanks for your attention and support.

    For ***** ************ ******** ************ **** ****** Drive, *****, **-***** ###-###-####

MedMarket Consulting is NOT a BBB Accredited Business.

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