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Business Profile

Home Improvement

RC Home Improvement

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Helen B

    Date: 09/15/2024

    I do not recommend them for any kind of job. The owner, Robert Case, bids on your projects and then fails to inform you that the price doesn’t include electric, plumbing, wiring, outlet covers, basically everything and anything needed to complete a project. He never mentioned his bid will have additional costs with his subcontractors all add-ons beyond the initial bid.
    Yes, it was spelled out any of the finishes I would be responsible for (appliances, cabinets, countertops, etc). That is to be expected! After he sends in his subs, when there are problems with cabinets, appliances, etc. he tells you it’s not on him and you have to go back to each individual who he sub-contracted with for the job. That would be your responsibility rather than the “contractor” you hired which was why I hired a “contractor” to oversee and complete the project.
    With all these issues, his work is sub-par. The problems are not “his fault” and there was no communication when issues arise (such as a ceiling he says is not level. His solution: install cabinets that look like they are just barely hanging on. He never discussed any concerns with work or offered suggestions or alternative plans to make it more aesthetically pleasing. He completed the work and it is unsatisfactory and his response is it’s not his fault or his problem leaving everything for you to work out.
    Stay away from him! I strongly advise others to avoid doing business with this company and its unethical and dishonest owner. He’s angry, combative, talks on top of you and threatens to file a lien against your property when he refuses to do the right thing or resolve problems. He just screams “I want my money” and there is no recourse on your part. He should not be working in anyone’s home ever! He is the most unprofessional person I’ve ever worked with in how he conducts his business and how he treats his clients. The best part of working with him was being able to tell him to leave and never come back.

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