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Business Profile

Online Auctions

Affinity Antique Auction, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At the end of August, I bid online and won 4 lots of antique Chinese ink paintings from Affinity Antique Auction. I paid $526 ($496 + $30 shipping) for these items. I received the items in early September. Upon inspection, I immediately realized they were not at all what the auction house described online. One of the lot was described as an ink painting, but it was actually a print reproduction. Three of the other lots all showed a famous Chinese painter signature from at least 30 years ago as he died in ****, but the ink and paper I received both looked like high school practice paintings from last week. They were all obviously fake. I contacted the auction house by emails several times and sent all 4 lots back to them. I have not yet received any refund.

    Customer Answer

    Date: 10/29/2022

    Better Business Bureau:

    At this time, I have not been contacted by Affinity Antique Auction, Inc. regarding complaint ID ********.

    Sincerely,

    *************

Affinity Antique Auction, Inc. is NOT a BBB Accredited Business.

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