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Business Profile

Collection Attorneys

The Levinbook Law Firm, P.C.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for The Levinbook Law Firm, P.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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The Levinbook Law Firm, P.C. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/17/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a collection letter for "***********************". I faxed Levinbook 2x and left 2 voice mails - with no reply to either. The letter I faxed has my Ph# as well as my fax #. The collection letter does not indicate, which ***********************, services rendered, if I was contacted prior - when and how - as well as this is the first letter we have every received from the *********** facility that we owed Money. Its unfair that I have no details, but yet received a collection letter; did the urgent care facility bill our insurance? I'm requesting copies of the letters we were sent, (bills) so I can check with our insurance from last year - The collection letter is to *********************** *************************************************** - again, no DOB (there are more then 1 ******************* at this address) and NO prior notification nor explanation on charges.

      Business Response

      Date: 08/18/2023

      To Whom It May ****************** client, AFC ************ provided medical services to a patient named ************************  While we did receive several voicemails and faxes from *******************, we cannot legally contact ************************ as she is not the debtor. The reason why this is the case is because it would violate federal law (HIPAA) to share medical information with any party other than the patient without consent from the patient.  

      Notwithstanding the foregoing, since receipt of the correspondences from *******************, the account was marked as disputed and no further letters were sent to ***************  Additionally, we requested further information from our client to validate the claim.  In light of the complaint filed by ***************, our client instructed my office to close the account on 8/14/23 and ******************* no longer owes a balance.  My office mailed a statement to ************** to reflect a zero balance on 8/15/23.  Please feel free to contact me with any questions or concerns at ********************************** or **************. 

      Sincerely,

      **** ********** ****

      Managing Partner

      The Levinbook Law Firm, P.C.

      Customer Answer

      Date: 08/18/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

       

      Thank you 

      Sincerely,

      *******************



       


    The Levinbook Law Firm, P.C. is BBB Accredited.

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