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Business Profile

Landscape Maintenance

Aarons Yard Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 6 2023 Aaron B********* was mowing our neighbor's lawn with another employee of his, when one of them drove onto our property with his ride-on lawnmower and damaged our brand new vinyl fence (pictures attached). Neither he nor his employee notified us of this "accident," we heard the sound of a crash/crack and went outside at the same time they both drove away on their lawnmowers. We called the police and filed a report (attached) of this hit and run with damage. The police found and addressed this with Aaron, who returned to the scene and provided me with his business insurance policy, as well as a text to state he was responsible. I've just today heard from my insurance rep/recovery & subrogation dept. that Aaron provided fraudulent insurance info., and is now not answering their calls nor messages. I have every reason to fear that he will not pay in full for our $500 homeowner's insurance deductible.

    Business Response

    Date: 07/11/2023

    BBB spoke with Aaron at the business who provided the contact phone number for ******** *** *** ***** Please contact the insurance company regarding the matter.

Aarons Yard Service is NOT a BBB Accredited Business.

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