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Business Profile

Associations

International Association of Professional Writers & Editors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Associations.

Complaints

Customer Complaints Summary

  • 42 total complaints in the last 3 years.
  • 18 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/19/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being taken advantage of by this organization(if it's even one). I joined with the goal of becoming a paid writer and they let me join in order for me to work on certain writing assignments. I had only worked on one and never received a follow-up response on any type of feedback for it, so I never received payment for it. After awhile of becoming a member I had decided to not be a part of their organization anymore as I felt I wasn't going anywhere with it. I had kindly asked them to cancel my ********************* account. It looked like they did at first only to re-open it again, against my authorization. They then took the $4.99 out of my ****** account. Then, I reached out to them again and sent an email about this, telling them to cancel my account and refund me. They sent another email saying they would, but there was no verification of this and there still isn't. This recent going back and forth just happened this month. After this current email, I waited again, but there was no response. I decided to change my payment method to a card with no funds inside, so they wouldn't be able to keep taking money out. Then on 11/14, they sent me an email to my ********************* account(which I thought they had closed a long time ago) with another payment of $4.99 against my authorization using my credit card through my bank. Now, I had no idea how they got access to my credit card information. I had threatened to report them to the BBB, responding to both emails from both accounts. Please see the attachments with the unauthorized charges on Paypal(10/29 and 11/11) as well as through my ********************* email account on 11/14. Please review this and make them pay me my money back as well as shut down my accounts for good.

    Customer Answer

    Date: 12/14/2024

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding International Association of Professional Writers & Editors has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    ******** *******

    Business Response

    Date: 01/07/2025

    The complainant was free to cancel their subscription at any time and was provided with instructions for doing so. We can confirm that the complainant's subscription is now canceled. The complainant's claim that we had any type unauthorized access to sensitive financial information is demonstrably false. The complainant created their subscription with ******, and ****** automatically utilizes whichever payment methods the user has set up within their ****** account in order to make necessary payments for any subscriptions or billing. Since the complainant added a credit card to their ****** account, ****** automatically used this payment method in order to pay their outstanding balance. At no point do we have access to any of this financial information since everything is done through ******.

    Customer Answer

    Date: 01/21/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    Please see the following attachments concerning this scam business IAPWE. You guys need to investigate them and prosecute them!


    Sincerely,

    ******** *******




     

  • Initial Complaint

    Date:11/11/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered the IAPWE website *********************************** one time to check it out , I may have linked my ****** account to subscribe (i don't remember doing so its been a long time) but the same day after searching i found out its a SCAM so i unsubscribed immediatly (from their site) and regardless of me unsubscribing and even tho i have never set an automatic payment for them , I found out an automatic payment a recurring one is set in ****** wish i never set up , So today 11/09/1997 i removed my card from ****** thats the only way i could stop this. I hope for a refund cause thats a lot of money i needed it for an urgent matter.

    Business Response

    Date: 01/07/2025

    With all due respect, what the complainant has stated is not physically possible. The only possible way that the complainant could have set up any free trial and/or paid membership, would have been by agreeing to the payment terms on our website as well as an additional second time on PayPal's own website. Furthermore, the complainant would have had to actively complete a signup process on PayPal's website, providing their information in order to activate any subscription. We can confirm that any charge applied to the complainant's account was valid, not eligible for any refund, and that the complainant's account has now been cancelled. The images provided by the complainant as part of their complaint in no way serve to substantiate any of the demonstrably false claims made in their complaint.

    Customer Answer

    Date: 01/08/2025

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.



    Sincerely,



    ***** ********* *******







     


  • Initial Complaint

    Date:08/23/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've used all the emails and phone number ************** I've been able to find: ************************************ ******************************** *********************************** ********************************* ******************************************** to cancel my subscription and membership. All email addresses get an undeliverable bounce back and their number just has an automated recording to fill out their contact form in their website which is not even there. I've filled out their online cancellation form multiple times!!!! When you look up their address it says "WE ARE SCAMMERS". I need this cancelled before 9/5/24. How are these people still able to operate after all of the BBB complaints. They are obvious scammers.

    Customer Answer

    Date: 09/16/2024

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID ********.

    I had to file a claim through ****** because they charged me even though I submitted countless membership  cancellation requests a week before the membership was going to start charging the subscription. ****** refunded me through the claim I submitted because they didnt hear back from them either. 

    Sincerely,

    *************************

    Business Response

    Date: 09/22/2024

    The complainant has made demonstrably false, libelous statements about our association, which is a direct violation of BBB policy.

    Customer Answer

    Date: 09/24/2024

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:


    [Your Answer Here]


     


     See attached pdfs and photos of my numerous attempts of contact and getting empty responses from your email. Every time i emailed you, i received an undeliverable response. I have my record of the PayPal claim as well with all of this. Your fallacy of a response is destructive to consumers, calling me a liar while I have all records showing otherwise is disgusting. 


     


     


    In order for the BBB to appropriately process your response, you MUST answer the question above.




    Sincerely,


    ****** ******

     





     

  • Initial Complaint

    Date:08/23/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 21, 2024 I upgraded my free IAPWE account membership to a paid membership for the amount of $2.99 per month. I provided my bank debit card for the recurring charge. Their email stated I would receive an emailed receipt but that didn't happen. The IAPWE was of no use to me during this paid membership and so I canceled my account through my online account (they don't answer the phone listed to them, only have a message saying there's no staff to take calls) on July 27, 2024. I received an email stating that I need to cancel the subscription through my ****** account, which I had one but no bank account was tied to it, and after notifying IAPWE of this situation and that my membership was coming directly from my debit card/bank account, I received this reply: On Tuesday, July 30, 2024 at 09:51:58 PM EDT, Updates ************************************ wrote:Hi *****,Thank you for reaching out to us. We have sent a cancelation request on your behalf.Best regards,IAPWE Account Support *********************************** ********************************** Today, August 22, 2024, there is a pending charge in my bank account from ******************** for the $2.99. I again emailed IAPWE and in the meantime disputed the charge with my bank. I also called the number listed for this group and again received a message stating no one answers their phone - ************.

    Customer Answer

    Date: 09/16/2024

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID ********.

    Sincerely,

    ***************

    Business Response

    Date: 09/22/2024

    We are showing the complainant's account was canceled on 8/31/2024 and that no further action is required. Our current voicemail clearly instructs callers to contact us via email.

  • Initial Complaint

    Date:08/06/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tried to cancel my "membership" through this organisation for month now. They continue to charge my bank account even though I told them if they did not follow through that I would contact the BBB and eventually escalate from there

    Business Response

    Date: 08/30/2024

    We are not showing that we received any communication from the complainant requesting assistance with cancellation. We have now cancelled the complainant's account and no refund is warranted in this case since the complainant was on a month-to-month subscription that could be cancelled at any time and our records do not show they reached out to us requesting any assistance.

  • Initial Complaint

    Date:08/01/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've applied for the job and the email I've received mention free plan, so I subscribed with my **** card. Later found out, free plan cost almost 5$ per month. Subscribed on 1.8.2024, unsubscribed on 1.8.2024. Receive email to remove automatic payment from ******* Since I don't use ******* I need a confirmation that I successfully cancelled that subscription. I also sent several emails to them, attached the proof that I cancelled the subscription.

    Business Response

    Date: 08/30/2024

    We have confirmed that the complainant signed up for a free trial (not a free account) and never canceled until August 6, 2024. Their account has been cancelled since then.

  • Initial Complaint

    Date:06/26/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've tried to cancel my subscription several times and over a year later they're still trying to charge me. I need my subscription and payment canceled.

    Business Response

    Date: 07/13/2024

    We can confirm that the complainant's subscription has been canceled.

  • Initial Complaint

    Date:06/11/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged repeatedly by IAPWE even after I've cancelled contacted disputed etc for at least 2 years. They have charged my PayPal accounts my Venmo accounts even recently June 8 2024. I am furious. They have probably taken at least ****** or more. When I call the number no one answers. They are scammers. I want my money back. My email addresses on my cards are ****************** ******************* And ********************** They find a way to zap my cards constantly. Sick of this!!!! *************************** ********** Thank you

    Business Response

    Date: 06/15/2024

    We can confirm that the complainant was provided with instructions on how to cancel their account but never followed these steps. We can confirm that the complainant's account is now cancelled, however, a refund is not indicated due to the specifics surrounding the complainant's situation and relevant account details.

  • Initial Complaint

    Date:06/07/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by the business via LinkedIn promising me an official job. When I signed up for a free trial subscription with this business, I learned afterward there was never a job actually offered and was being made to pay for their services, and my personal information was being given away. I followed the cancellation instructions on the website and received the confirmation email, that instructed me to cancel the automatic payment to IAPWE on my PayPal account itself, which I complied and even de-linked my debit card in use from there. However, despite canceling automatic payments, it appeared that I could still log in to my account, and the ********************** membership status remained active. I tried requesting IAPWE to cancel my membership and permanently delete my account via email. However, customer support email asked for my PayPal ID, even though I have already cancelled my account directly from PayPal and their website.

    Business Response

    Date: 06/19/2024

    We can confirm that the complainant's account is canceled, their subscription is canceled, and their information has been removed from our servers.

    Customer Answer

    Date: 06/21/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *********************



     

  • Initial Complaint

    Date:05/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a free trial subscription with this business. After it expired and I attempted to cancel my subscription VIA their website and email to customer support, I am still being charged for a subscription, even though I terminated my account. Their customer support email explained that they still would have to put in a "request for cancellation" and a "request for refund" even though I have already cancelled my account directly from their website.This was over a month ago, and I am still being charged. I suspect this happens to many people, and it is unethical.

    Business Response

    Date: 05/15/2024

    The complainant already canceled their subscription before filing this complaint and already filed a dispute through PayPal and was refunded.

    We can no longer provide any support via this platform since we were forced to follow PayPal's resolution process.

International Association of Professional Writers & Editors is NOT a BBB Accredited Business.

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