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Business Profile

Financing

Northern Leasing Systems, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financing.

Information and Alerts

BBB RatingF

Reasons for rating

  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to respond to 1 complaint(s) filed against business

Alert Details

This business has 1 alert.

Pattern of Complaints

BBB files indicate a pattern of complaints concerning the sales practices, contracts, and customer service of this company. Complainants are telling BBB about the difficulties they encounter when they lease equipment for their small businesses from Northern Leasing Systems. These complainants say that company sales representatives employ high pressure sales tactics to get them to sign a contract with the company. Many complainants allege that Northern Leasing Systems staff misrepresented the equipment to be leased or terms of the lease they sign. Other complainants are reportedly not given all pages of the contract after it is signed. Numerous complaints detail the burdensome nature of the company’s contract for return of the leased equipment. Some complainants that experience problems with the company claim they have a lot of trouble reaching a live person in customer service while a number of other customers reportedly receive repeated harassing collection calls from company representatives.

Important Information

Additional Info

NLS Equipment Finance LLC is subject of a government action brought by the New York Attorney General's office. BBB has a separate Business Profile on NLS Equipment Finance LLC: https://www.bbb.org/us/il/burr-ridge/profile/leasing-services/nls-equipment-finance-llc-0654-90030137

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