We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Services

PeekYou LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for PeekYou LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PeekYou LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • PeekYou LLC

      265 West 37th Street, Suite 610 New York, NY 10018-5737

    • PeekYou LLC

      PO Box 705 Ashburn, VA 20146-0705

    Customer Complaints Summary

    • 57 total complaints in the last 3 years.
    • 21 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/29/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contacted peekyou about this before, did the opt out/do not sell my info page. Link is still there, just on another page with misspelling of my last name. Total, complete removal of all mention of me and my dead parents, ******** and ******* ********* *******-permanently is what I asked for, and still want. Not just suppression of info, total removal from this site and all affiliate sites, including all records held by either. beenverified has already been notified, who peekyou is linking to.

      Customer Answer

      Date: 06/23/2025

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********. I have attempted their opt out & removal process as well, which said I would be emailed but I wasn't, previously.

      Sincerely,

      ***** *******

    • Initial Complaint

      Date:04/29/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I request a removal of my information I was given an email of verification that it would be removing this website causes identity theft my personal information is up there from my address to my age to my phone number this should be illegal and many other people people can be harmed and hurt you're giving information that people can use to do harmful intentful things to people just by knowing where they live this is website is not accredited by *** it should be have grounds for removing a class action lawsuit it's not just for my engagement for other people's in where they have started a website stating that they have sent the information and request for their information to be removed this should be illegal I did not give any consent for my personal information to be published on any site

    • Initial Complaint

      Date:04/28/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is **** *******, ive contacted peekyou LLC to remove my photos and social media information but have yet to receive a response, and/or see my information being removed. Ive provided them with the information a little over a month ago to exercise my right to be forgotten, and nothing has been done. Thank you for your help.The links containing my personal information that need to be removed: ******************************************* *******************************************

      Customer Answer

      Date: 05/26/2025

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      **** *******

    • Initial Complaint

      Date:04/22/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am unable to get my personal information - address, date of birth, phone number, and email address removed from this site. I have been a victim of identify theft.

    • Initial Complaint

      Date:04/11/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I requested my info be removed and they do Not remove my personal information *****************************************************

      Customer Answer

      Date: 05/05/2025

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***** ********

    • Initial Complaint

      Date:02/06/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company listed below is using my personal information as well as allowing other marketing companies to illegally market and impersonate my information:PeekYou ***************************************************************** *********************************************************** View Details. ********. ********************************************** Phone Number Instant Check ********:Claudeia *** ******, age 61, Dickson, Tn Locations: *********, **. ********, **, *****, ***Possible Relatives: ****** ******, ***** *** ********* ****** ****** ******, age 52,********, ***Locations: *********, **, ********, ***Possible Relatives: ****** ****** ******, ***** *** ********* Note: there are 5 other listed ones by instantcheckmate **********:****** ****** ******, age 71, ********, **,Address:***** **** *** Phone Number: ***** *** *********** ****** ******, age 52, ********, ***Address: ***** ****************** Phone Number: ***** *** * ****There are three other listed names with addresses and info refering to myself In closing, I want this information deleted and an apology.

    • Initial Complaint

      Date:01/07/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ************************** is a data broker site that collects and sells personal information. I filled out their opt-out form early-October 2024. I got no response, and opted out again with using 4 different email addresses (they require a unique email each time). No response. On December 3, I emailed ******************************** No response. I emailed again December 19. No response. My personal information is still on their site. They should have a penalty for not responding to the opt-out for 3 months.

    • Initial Complaint

      Date:01/06/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have emailed (more than once) to remove me via username: *********. My username is still searchable.

    • Initial Complaint

      Date:12/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PeekYou is an online data company that takes your personal information and publishes it online. They put personal details that are unsafe such as - name, address, phone, age and birthday. I tried to opt-out of my data being sold but they do not provide a link that works to file this information be taken down and not sold. This is a very invasive and dangerous business, and they do not respond to any inquiries to take down and stop selling information, which is AGAINST THE *** They will not take down personal information and do not provide an opt-out option. Your personal data is exposed with no way to take it down. They do not respond in a timely manner and their forms are fake.

    • Initial Complaint

      Date:12/02/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to file a formal complaint against ************************** regarding the unauthorized use and collection of my personal information. Despite my repeated efforts to address this issue directly with the company, I have received no ************************************* has been using and displaying my personal information, including details about my social media accounts, on their platform without my consent. I utilized the Do Not Sell My Information option on their website in accordance with applicable privacy regulations. However, I never received any follow-up confirmation or evidence that my request was honored.I also attempted to contact ************************** to request the removal of my information but received no response from their team. The lack of acknowledgment or action on their part is highly concerning and leaves me with no choice but to escalate this matter.I am requesting the BBBs assistance in resolving this issue. My desired outcome is for ************************** to completely remove all my personal information from their website and provide written confirmation of this action. Additionally, I request that they adhere to privacy compliance standards to ensure that no further unauthorized use of my information occurs.Thank you for your time and attention to this matter. I am available to provide any additional documentation or details needed to assist in resolving this complaint.

    PeekYou LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.