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Business Profile

Online Retailer

Adore Me, Inc.

Reviews

This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Adore Me, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Adore Me, Inc.

      401 Broadway Fl 12 New York, NY 10013-3023

      BBB accredited business seal
    • Adore Me, Inc.

      1245 Worcester St Natick Mall Store #105 Natick, MA 01760-1515

    • Adore Me, Inc.

      2100 Hamilton Place Blvd Hamilton Place Store #110 Level 1 Chattanooga, TN 37421-6017

    • Adore Me, Inc.

      100 Electric Ave Secaucus, NJ 07094-2616

    • Adore Me, Inc.

      1400 Willowbrook Mall Willowbrook Mall Store #104 Wayne, NJ 07470-6905

    Customer Review Ratings

    3.18/5 stars

    Average of 678 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMichelle T

      Date: 03/01/2024

      4 stars

      Michelle T

      Date: 03/01/2024

      Adore Me has a wonderful selection of lingerie at a reasonable price. I'd give it 5 stars except for some of the materials they use can be a bit scratchy and their shipping is a bit slow. **************** is great though.

      Adore Me, Inc.

      Date: 03/11/2024

      Thank you for reviewing us, ********. 

      We'll push to further improve so we can make sure that you're happy with your entire Adore Me experience! 

      Kind regards,

      Adore Me

    • Review fromZaneta Z

      Date: 03/01/2024

      5 stars

      Zaneta Z

      Date: 03/01/2024

      The pictures and sizes are accurate, when it comes to pjs and loungewear. Only once have I bought shorts from the ************ that really wasnt breathable, but everything else Ive bought over last 3+ years has been great. I would highly recommend for their pjs and lounge wear.

      Adore Me, Inc.

      Date: 03/11/2024

      Hi ******, 

      Thank you for your feedback. 

      We'll work to make sure you stay a happy customer for many more years to come! 

      Kind regards,

      Adore Me

    • Review fromKaryn d

      Date: 03/01/2024

      5 stars
      Adore Me is a fantastic way to experience a variety of styles, colors and qualify material items without spending a fortune. Plus you can try them on in the comfort of your own home.
    • Review fromMichelle S

      Date: 03/01/2024

      1 star

      Michelle S

      Date: 03/01/2024

      Shipping took three weeks. When it got here, the fabric is cheap and the tank top has zero room for anyone with the slightest amount of chest. The pants were a slick hot fabric with zero give to them. Super overpriced for the quality. I threw them away.

      Adore Me, Inc.

      Date: 03/11/2024

      Thank you for reviewing us, ********. 

      We're sorry to see your experience with us wasn't a good one. 

      We'll share your feedback with our relevant team for further review as it can help us in our process through which we further improve our products & services. 

      Kind regards,

      Adore Me

    • Review fromPaula L

      Date: 03/01/2024

      5 stars

      Paula L

      Date: 03/01/2024

      I love the items, the experience and happy with the variety or colors and designs. I definitely will recommend AdoreMe to anyone!

      Adore Me, Inc.

      Date: 03/11/2024

      We're happy to hear that, *****! 

      We hope that you'll love our upcoming designs even more! 

      Kind regards,

      Adore Me

    • Review fromKristine B

      Date: 03/01/2024

      2 stars

      Kristine B

      Date: 03/01/2024

      Product quality disappointing. Fabrics were not soft but rather rough. Would not buy again.

      Adore Me, Inc.

      Date: 03/11/2024

      We're sorry to hear about your experience, ********. 

      If you like, you're welcome to email our ************* team at ******************************* as our teammates there will do their best to turn your experience around. 

      Kind regards,

      Adore Me

      Adore Me, Inc.

      Date: 05/13/2024

      We are sorry to hear about the challenges you faced, ******. You are encouraged to email our ************* team at ******************************* for support in improving your experience and resolving your concerns.

      Best regards,

      Adore Me

    • Review fromKristi P

      Date: 02/28/2024

      1 star

      Kristi P

      Date: 02/28/2024

      Orderd a box after spending time picking preferences likes and dislikes. Received the box with multiple items I did not request. Emailed the company and their response was that they did not have enough to meet my requests. Very odd because they have hundreds of styles supposedly AND I didnt exclude too many things. In any case, they took responsibility yet sent a box instead of emailing me asking if I wanted the random items. They also said the $20 fee was non refundable, even though this was their fault. I immediately cancelled. Now 1 month later they shipped another box and refuse to return emails. I have sent 2, so I am sure this is a scam of some sort.

      Adore Me, Inc.

      Date: 03/11/2024

      Hi ******, 

      Thank you for sharing this. 

      Sorry to hear that you're having some trouble with your Elite membership. 

      We apologize for not replying to your emails quickly. Usually we reply within 1-2 business days but sometimes our answer time might be a bit higher. 

      If you still haven't received a reply from our ************* team, or if the matter hasn't been fully sorted out, please call our ************* team at *****************, line open Monday - Sunday 8:30 AM - 8:30 PM EST, where a teammate will answer the phone in less than a minute and help you ASAP.

      Kind regards,

      Adore Me

    • Review fromMorgan T

      Date: 02/24/2024

      1 star

      Morgan T

      Date: 02/24/2024

      They delete or refuse to publish any reviews lower than 4 starts.

      Adore Me, Inc.

      Date: 03/11/2024

      Hi ******, 

      Thank you for reviewing us. 

      If you're not seeing a certain review posted on our site yet, this might be because it takes some time for us to post the queued reviews. 

      All relevant reviews are usually posted but with a bit of a delay. 

      Kind regards,

      Adore Me

    • Review fromTeresa Y

      Date: 02/05/2024

      1 star

      Teresa Y

      Date: 02/05/2024

      Bras arent sized correctly. I liked the ****** push *** which they no longer seem to carry and got the wrong item shipped to me without replacement. Just not good all the way around.

      Adore Me, Inc.

      Date: 02/29/2024

      Thank you for reviewing us, ******. 

      We're sorry to hear about how you received your order. That's definitely something that we need to fix! 

      If you weren't assisted already - please email our ************* team at ******************************* and our teammates there will help you with your wrong item ASAP, as well as with the sizing issue which you mentioned. 

      Kind regards,

      Adore Me

    • Review fromTabitha D

      Date: 02/05/2024

      5 stars

      Tabitha D

      Date: 02/05/2024

      There's never been a time of disappointment in all the many ..MANY....sets and other iems I've purchased from AdoreMe. From regular bra&panties sets to maternity bras, and even post operation {double mastectomy} bras. Everything is beyond up to par. AdoreMe is all I've purchased now for over 2 years.

      Adore Me, Inc.

      Date: 02/29/2024

      Hi *******, 

      We're happy to hear that you've been a happy customer for over 2 years now. 

      Our mission is to continue offering you a great experience so you can stay with us for many more years! 

      Kind regards,

      Adore Me

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