Reviews
This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 678 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCara G
Date: 02/01/2024
5 starsCara G
Date: 02/01/2024
Affordable and true to size. Super cute and **** and always arrives on time
Adore Me, Inc.
Date: 02/19/2024
Thank you for your review, Cara.
We hope to see you back on our site soon!
Kind regards,
Adore MeReview fromJami C
Date: 02/01/2024
4 starsJami C
Date: 02/01/2024
I'm really enjoying each of my boxes and have a hard time narrowing down my purchases to keep my cost affordable. Sizing has been spot on, quality seems to be great. I look forward to each of my boxes. 2 received to date and I've kept 90% of the items. I wish cost was a little less but you get what you pay for and I am happy with this quality.Adore Me, Inc.
Date: 02/19/2024
Happy to hear that you're enjoying your Elite boxes, ****!
We'll do our best to surprise you with every box!
Kind regards,
Adore MeReview fromDelvonnia C
Date: 02/01/2024
5 starsDelvonnia C
Date: 02/01/2024
I love adore me. I love that I can feel **** and comfortable at the same time. Everything I get always fits perfectly from lingerie to pajamas.Adore Me, Inc.
Date: 02/19/2024
Hi *********,
We're happy to hear you feel that way when wearing your sets.
We'll work to make sure you love your next sets more & more.
Kind regards,
Adore MeReview fromJeff B
Date: 02/01/2024
5 starsJeff B
Date: 02/01/2024
Site is very easy to use. Variety of products (styles, colors, and especially sizes) is awesome. Delivery was very prompt.Adore Me, Inc.
Date: 02/19/2024
Hi ****,
Thank you for reviewing us.
We're happy to hear that you've had an overall great experience.
Our mission is to make sure you stay a happy customer.
Kind regards,
Adore MeReview fromCoree P
Date: 02/01/2024
5 starsCoree P
Date: 02/01/2024
I love Adore Me! Always pretty options and always the right size.Adore Me, Inc.
Date: 02/19/2024
Happy to hear that, Coree!
We hope you'll love our next releases even more!
Kind regards,
Adore MeReview fromAndrea W
Date: 01/31/2024
1 starAndrea W
Date: 01/31/2024
Poor quality/cheap-looking items, and they charged me months later for items that I returned and they had already receivedAdore Me, Inc.
Date: 02/19/2024
Sorry to hear that this happened, *************
Our ************* team is always ready to help. If you weren't assisted with this yet, please reach out to our ************* team at ******************************* so our teammates there can look into this ASAP.
Kind regards,
Adore MeReview fromleah M
Date: 01/30/2024
1 starleah M
Date: 01/30/2024
I returned an item and was charged because they "didn't receive it" and provided me a random tracking number as proof. I said that was not the tracking number I had and soon received my refund. I fortunately had my original shipping label saved with tracking number! Adoreme site and app wouldn't provide the original shipping label so if I didn't have my return label saved I would have been scammed by them. Customer service didn't even ask me for my original tracking number after I said their "proof" wasn't for my return, they just sent me my refund. That leads me to believe AdoreMe is pocketing returns and only issuing funds to anyone that contacts them and then corrects them after their initial "we looked into this and we are correct so we are keeping your money" email. I was a member for 7 years before this. I had to call to cancel. Not worth itAdore Me, Inc.
Date: 02/19/2024
Hi ****,
Thank you for your feedback.
Sorry for the back & forth with your return.
What happened here is something we can learn from so we can resolve things faster, though our main goal is to make sure we avoid such experiences altogether.
Kind regards,
Adore MeReview fromAm D
Date: 01/30/2024
1 starAm D
Date: 01/30/2024
AVOID. Cheap products that RUIN other clothing/linens. I ordered from here, thinking it would be fun and a new place to try. The product is cheaply made, and overpriced but I kept it because it was cute. As always, I washed and dried the clothing prior to initial wear. Despite this, their product RUINED my new sheets, leaving black stains ALL OVER. I washed my sheets multiple times but cannot get the stains out. I sent photos to the company, clearly documenting that it was their product that ruined my sheets. They refused to refund or compensate me for my sheets. Instead, this is their offer:"A voucher code will cover the full value of any 1 product and can't be combined with any other promos or discounts. On the other hand, we are very sorry for this situation with your sheets, but unfortunately we cannot offer compensation for these."Given that most of the products they sell will come in contact with other clothing, bedding, and/or furniture, I highly recommend potential future customers AVOID this company to prevent their products ruining any of your other personal items.Adore Me, Inc.
Date: 02/19/2024
Thank you for reviewing us.
We're sorry to hear that your set malfunctioned in such a way. This is definitely not ideal!
It looks like our ************* team has fully resolved this for you but if you ever need help with anything else - our ************* team will be ready to help!
We'll definitely work to keep this mishap an isolated accident as much as possible.
Kind regards,
Adore MeReview fromMindy M
Date: 01/11/2024
1 starMindy M
Date: 01/11/2024
I ordered 1 Elite box with a $20 styling fee. AdoreMe charged my account then canceled the box. They did this 3 times. Then they charged me again and sent a box. It came and was a piece of paper with my address on it and AM return address with no contents. As soon as that was delivered I sent a picture to Adoreme and they charged me $255 immediately. I called them and they said theyd give me a refund in 3-5 business days.Adore Me, Inc.
Date: 01/30/2024
Sorry to hear about what happened, *****.
It sounds like we had some trouble creating your box and once we did create it - a packing mishap appeared. This is definitely not the sort of Elite experience we want to offer you and we'll definitely work to avoid it moving forward.
If you're still having trouble with your box, please reach out to our ************* team. Our teammates there will do their best to resolve things ASAP.
Kind regards,
Adore MeReview fromPaula J
Date: 01/09/2024
2 starsPaula J
Date: 01/09/2024
I used to love the products I recieved. I had a large credit I wanted to use up months ago, I was so excited about the products I ordered. Only after a while, they cancelled my order. I ordered again, wanting to use my remaining credits on Dec 26th. I emailed to see if they have shipped and its still being processed. They offered me a five dollar credit which at this point when Im waiting a longer period of time than I should be for it to be shipped doesnt really do anything because Im not sure if I want to order from them again. Are used to love the products and thought that the material and quality was good but I have yet to see any reason to continue purchasing from them when Im struggling to get orders. I felt like in my previous emails that they did not care. I may be inclined to give a better review if and when I receive my products, but at this point, Im starting to lose hope.Adore Me, Inc.
Date: 01/30/2024
Hi *****,
Thank you for reviewing us.
Sorry for the hassle with your latest order.
We know it isn't ideal so that's why we work to keep the number of such delays to a minimum. We'll definitely do our best to avoid such delays moving forward.
If you still have any trouble with your order, please reach out to our ************* team and our teammates there will help you ASAP.
Kind regards,
Adore Me
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.