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Business Profile

Online Retailer

Adore Me, Inc.
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Adore Me, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    3.18

    Average of 678 Customer Reviews

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    Review Details

    • Rebecca P

      Date: 10/22/2023

      Rebecca P

      Date: 10/22/2023

      Beautiful products in lovely colors. Great quality. Titillating styles. Prompt customer service.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *******, 

      Thank you for your feedback. 

      We're happy to see that you're pleased with us. 

      We'll continue pushing to make sure that you continue to be a happy customer. 

      Kind regards,

      Adore Me

    • Teresa S

      Date: 10/19/2023

      Teresa S

      Date: 10/19/2023

      I have received great fitting lingerie in the past, but my last order was not as good as previous ones. Not sure what the reason for the difference in product fit and quality was this time around. I dont really love the fact that I pay more because I do not want a subscription. I do like that there is a discount given when ordering more than one product.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi ******, 

      Thanks for sharing this. 

      Sorry to hear about your latest order. If you weren't assisted already, please email us at ******************************* so we can see how we can best assist you with this. 

      Regarding pricing - our constant goal is to further improve so that's why we hope that we'll offer more pricing options for our commitment-free shopping option. 

      Kind regards,

      Adore Me

    • Karrie T

      Date: 10/18/2023

      Karrie T

      Date: 10/18/2023

      Their sizes aren't bad, but the bras fit strangely.Every box I have received and returned my returns they send me an email saying that they have never received my return. I send them back in their box with their return label and drop it off at the post office. After sending a request for assistance they always seem to find the missing box and refund me what they charged me for. Personally, this is ridiculous.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi ******, 

      Thank you for reviewing us. 

      Sorry to see that you're having trouble with your returns. We thank you for your patience with this. 

      We're pushing to further improve our returns so we can eliminate this sort of back & forth. 

      Kind regards,

      Adore Me

    • Jessica W

      Date: 10/14/2023

      Jessica W

      Date: 10/14/2023

      I've used adore me periodically over the last couple of years. Initially it was fine, but this last year I've been accused twice of failure to send items back, and shipping information proves I did. And I never received my last box in July in which I paid the $20 styling fee for, they never refunded me even though they knew I never received the box. This company is a scam or has issues with their distribution and warehouse. But either way I will not use their services again and hope others don't get scammed as well.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi *******, 

      Thank you for sharing about your experience. 

      Sorry to see it wasn't a great one and we've lost you as a customer.  

      We're working hard to make sure we eliminate this sort of experience. We hope you'll give us another chance in the future as we'll definitely do our best to make sure that everything will go more smoothly. 

      Kind regards,

      Adore Me

    • Teri F

      Date: 10/11/2023

      Teri F

      Date: 10/11/2023

      I absolutely Love every piece Ive ordered from Adore me! I encouraged my friends/family/ church members to check out the website and order some items. I absolutely love that the price of VIP Membership has not changed and not changing no time soon because its affordable elegance.

      Adore Me, Inc.

      Date: 11/13/2023

      Hi ****, 

      Thank you for your feedback. 

      We're happy to see that you love the *** membership and your purchases. 

      Thank you also for spreading the word about us. 

      Kind regards,

      Adore Me

    • Heather D

      Date: 10/10/2023

      Heather D

      Date: 10/10/2023

      HORRIBLY ran and organized company!!! I CANNOT emphasize this enough! I originally signed up for Adore Mes monthly box service (which was about a month late), but had to ultimately end up cancelling because they kept WRONGFULLY CHARGING ME FOR MERCHANDISE I HAD SENT BACK MONTHS BEFORE!!! On top of it, the first customer service representative I spoke to about this issue was super rude and unhelpful. However, the second one was able to resolve and expedite my returns since Adore Me had charged me literally hundreds of dollars for merchandise they received up to three months prior. When I asked her how that could be possible/happen, she couldnt explain it I have cancelled my subscription now for several months and even TO THIS DAY Im getting emails saying they never received my return and/or they just received/cataloged merchandise I returned 4 months ago??? Something fishy is going on with this company and if you dont want hundreds of dollars stolen from your account and have to fight with them to get it back, save yourself the trouble and dont sign up at all.

      Adore Me, Inc.

      Date: 11/15/2023

      Hi *******, 

      Thanks for sharing this. 

      Sorry to see that your Elite experience was less than stellar. That's definitely not how we wanted it to go. 

      We see that the matter has been resolved for all your Elite boxes but if you have other questions or concerns, please reach out to our ************* team at ******************************* and our teammates there will help you ASAP. 

      We're currently working to make sure that we avoid such experiences as much as possible. 

      Kind regards,

      Adore Me

    • Kay M

      Date: 10/10/2023

      Kay M

      Date: 10/10/2023

      The quality and styles offered are top notch. The price is reasonable and I enjoy shopping each month.

      Adore Me, Inc.

      Date: 10/31/2023

      Hi ***, 

      Thank you for reviewing us. 

      We appreciate your thoughts on your experience with us. 

      Kind regards,

      Adore Me

    • Tara S

      Date: 10/10/2023

      Tara S

      Date: 10/10/2023

      Comfortable, cute, **** and fits nice; color is a bonus

      Adore Me, Inc.

      Date: 10/31/2023

      We're glad to see that you're a happy customer, ****. 

      We'll continue working to make sure you stay that way! 

      Kind regards,

      Adore Me

    • Laura B

      Date: 10/07/2023

      Laura B

      Date: 10/07/2023

      I ordered underwear and they mailed a sweatshirt. They charged $7.00 to restock the wrong item due to their warehouse mistake! . I somehow signed up for a membership/subscription, then immediately canceled. They refunded last month but they charged my credit card again this month. I dont feel like I should have to ask them every month to issue a refund. Buyer beware!! Do NOT sign up for the subscription.

      Adore Me, Inc.

      Date: 10/31/2023

      Hi *****, 

      Thank you for sharing your experience. 

      We're sorry to see it wasn't a good one and we didn't get your order right. 

      We can confirm that you're no longer subscribed to any membership at this time and the matter of your order has been settled.

      Even so, we want to make sure this experience is an exception so if you still have issues with anything, be it what you mentioned or something else entirely, please email or call us back and we'll make it right. 

      Kind regards,

      Adore Me

    • Lori A

      Date: 10/06/2023

      Lori A

      Date: 10/06/2023

      So far I'm a fan. Haven't tried to cancel or anything yet so I can't speak to that.

      Adore Me, Inc.

      Date: 10/31/2023

      Hi ****, 

      We're happy to hear that you're pleased with your Adore Me experience so far. 

      If you ever need help with anything, membership(s) included, you can reach out to our ************* team at ******************************* and our teammates there will help you out as soon as they can. 

      Kind regards,

      Adore Me

    Adore Me, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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