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Business Profile

Publishers Periodicals

Trusted Media Brands, Inc.

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Reviews

This profile includes reviews for Trusted Media Brands, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Trusted Media Brands, Inc. has 12 locations, listed below.

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    Customer Review Ratings

    1.11

    Average of 62 Customer Reviews

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    Review Details

    • David M

      Date: 03/13/2024

      David M

      Date: 03/13/2024

      Months ago, I purchased a subscription to receive your magazine via US Mail and wanted to know if it is still going to happen.Why does it *********** months to receive my first copy of Reader's Digest in the mail??? I can order nearly anything from Amazon and it arrives within days.Several years ago I purchased a Reader's Digest subscription and NOTHING HAPPENED. After waiting for months, I eventually forgot all about it... is that the goal??? To take people's money and deliver nothing? OR to make customers wait so long that they forget they're even supposed to receive a monthly paper copy of your magazine?BOTTOM LINE... WHY THE DELAY?AND WHEN CAN I EXPECT MY FIRST COPY OF READER'S DIGEST TO ARRIVE IN MY U.S. POSTAL MAILBOX?

      Trusted Media Brands, Inc.

      Date: 03/27/2024

      Thank you for contacting Reader's Digest. We received the order for Reader's Digest on January 27, 2024. Because our address labels are printed in advance, we allow six to eight weeks for the first issues to arrive. The March/April 2024 issue has been sent to ***************************, *****************************************************. We apologize for any inconvenience you have experienced. Sincerely, S, *********************

    • Janet J

      Date: 03/05/2024

      Janet J

      Date: 03/05/2024

      I saw an ad for Birds and *************** on ******** for a $7 and subscribed. I don't know if it will come or not as it's only been two weeks, but ************** from Birds and Blooms for $10 today. So I checked Paypal, and it showed back to back payments of $7.56. I am sure I did not pay twice! Now not sure it will be coming or, after reading these comments, I will get a book I did not order!

      Trusted Media Brands, Inc.

      Date: 03/06/2024

      Thank you for contacting us concerning a refund for a duplicate credit card payment that was made on your subscription to *************** We are in the process of forwarding this information to your credit card company. Please allow a few weeks for this information to appear on your statement. The subscription is paid through the February/March 2025 issue. We apologize for any inconvenience you have experienced.

    • Leigh Ann H

      Date: 01/26/2024

      Leigh Ann H

      Date: 01/26/2024

      Two years ago I purchased a two-year subscription to Reader's Digest. It was purchased through the RD website. A couple of weeks ago I got a postcard from TMB saying my renewal couldn't be processed because of missing credit card information. I never renewed.I emailed and was told pretty much what's on a card. I told them again I didn't renew and didn't give them any information. Yesterday I get a "bill" in the mail saying the same thing about incomplete CC information and how much I "owe". I know better but a lot of RD's subscribers (and the other magazines TMB deals with are elderly and may end up paying the "bill". It looks exactly like a bill. I didn't see any fine print saying otherwise. If you know someone who subscribes to RD or any of the other magazines and you think they might be tripped up by an official looking "bill" please keep an eye on them. I don't see how this can even be legal.

      Trusted Media Brands, Inc.

      Date: 01/29/2024

      Thank you for contacting Reader's Digest. Your web order in 2022 began your continuous service of Readers Digest which upon renewal the credit card used would be charged. In December 2023, the credit card auto-renewal was entered and when the charge did not go through, a billing was system generated and automatically added. We have cancelled the automatic renewal billing for $22.61 on January 25, ****, and you *** disregard any further invoices that *** cross in the mail. We apologize for any inconvenience that *** have been caused.*********, *************************** ***********************

    • Trish L

      Date: 01/21/2024

      Trish L

      Date: 01/21/2024

      Trusted Media Brands couldn't be more incorrectly named. STAY AWAY from any magazine published by this company. They are thieves. I have made 4 attempts to cancel a subscription to *************** I have gotten an email confirmation the subscription was cancelled. Yet I was just hit with a renewal fee of $27.98 on the SAME DAY I got a subscription renewal letter in the mail for $10. Trusted Media Brands is a scam operation. Your subscription will default to auto-renew and good luck cancelling it. Birds & Blooms Reader's Digest Family Handyman and many more

      Trusted Media Brands, Inc.

      Date: 01/22/2024

      Thank you for contacting us concerning a refund for a credit card payment that was made on your subscription to ***************** are in the process of forwarding this information to your credit card company. Please allow a few weeks for this information to appear on your statement. We do show that you cancelled ************** Extra, a different publication, in July 2023 and that no further auto-renewals have been added to your subscription.We have also removed you from our promotional and mailing lists. Please allow ***** days for mailings to stop.We apologize for any inconvenience that *** have been caused.Sincerely, *************************** ***********************

    • Chris S

      Date: 12/28/2023

      Chris S

      Date: 12/28/2023

      I received an unsolicited book that I did not order, so I initially did not pay the bill. Then I got a notice in the mail from a collection agency. So I called the bill. (Un)trusted Media Brands is a scam. I only gave this a one star rating because it would not allow me to submit with no stars.

      Trusted Media Brands, Inc.

      Date: 12/29/2023

      Thank you for contacting Trusted Media Brands. We have cancelled the balance due for the Select Editions Book Series, and we have discontinued the series so that no future books will be mailed.

    • Jan V

      Date: 12/14/2023

      Jan V

      Date: 12/14/2023

      Received book I didnt order. Not sending any payment or returning book. Dont send anything else that you wont get paid for!

      Trusted Media Brands, Inc.

      Date: 12/28/2023

      Thank you for contacting Trusted Media Brands. We have cancelled the balance due for the Fiction Favorites Book Series, and we have discontinued the series so no further books in the series will ship. All other active continuity series have been discontinued for this customer. No future books will be mailed without an order being received.

    • Rosemary M

      Date: 12/07/2023

      Rosemary M

      Date: 12/07/2023

      Last year I received a book I did not order. I payed the bill because the cost to send it back was was justva little less than the booknitself. I called and told them to never send me a book I did not order. This year I again received a book I did not order. When you renew your subscription for Reader's Digest they will send you a book you did not order and then demand you pay or they will report it to your credit. Scam. These people have no integrity and should not be in business. How many people have they done this to? They need to be fully investigated.

      Trusted Media Brands, Inc.

      Date: 12/08/2023

      Thank you for contacting Trusted Media Brands. We have cancelled the balance due for the Timeless Favorites Book Series, and we have discontinued the series so no further books in the series will ship. All other active continuity series have been discontinued for this customer. No future books will be mailed without an order being received.

    • Susan R

      Date: 11/21/2023

      Susan R

      Date: 11/21/2023

      Scamming Readers Digest. Received a book I didnt order from Trusted Media Brands P.O. Box ****,****** ****. Billed $35.36 for book. I dont intend to pay bill. Others have been billed. Company threatens to send them to collection service. This is a scam.

      Trusted Media Brands, Inc.

      Date: 11/22/2023

      We apologize for any inconvenience ************** has experienced. Instead of returning the book to us, We would like the ************** to keep it with our compliments. We have cancelled the balance due and there is no further obligation.

    • Thomas V

      Date: 11/20/2023

      Thomas V

      Date: 11/20/2023

      For the past mega years, Reader's Digest sends Subscription Bills that ARE NOT DUE--years ago when I was checking my mother in law's bills, she had unknowingly paid 5 such bills giving her a 5 year plus subscription and then continued to receive bills over and over again--I filed a complaint years ago and THEY STILL CONTINUE TO MISLEAD ESPECIALLY SENIOR CITIZENS--WHEN IS THIS GOING TO STOP???

      Trusted Media Brands, Inc.

      Date: 11/21/2023

      We apologize for any inconvenience this customer has experienced. We are not able to locate an account with the information provided. Please provide the complete name and address and we can then assist with their concerns. Thank you.

    • Marie J

      Date: 11/10/2023

      Marie J

      Date: 11/10/2023

      How can you possibly give this unethical company an A- rating? That is inconceivable!They keep billing ** for items we never ordered, and I see that they have done the same with dozens of others.

      Trusted Media Brands, Inc.

      Date: 11/14/2023

      We apologize for any inconvenience ****************** has experienced. We are not able to locate an account with the information provided. Please provide her complete address and we can then assist with her concerns. Thank you.

    Trusted Media Brands, Inc. is BBB Accredited.

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