We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

SEO Services

SEO Site Checkup

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in SEO Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 25, 2025, I was contacted via SMS to offer me an online job opportunity and through ******** to conduct a training session. The job description involved "helping SEO Site Checkup recommend product orders" for their partner merchants in order to improve their online rankings. The fraud began with what they call Joint Product Orders, consisting of two joint products, which have the effect of putting your account balance on SEO into negative. You then have to top up your SEO account from your crypto account to bring it back into the positive, so that you can continue your work and earn money. The first time ****** told me that as a new user I could get help from customer service, CS, who would graciously top up the negative balance for me. Then another Joint Product Orders came back the very next day, and this time I had to make it up on my own, I was able to do so, and that cleared me to continue my work. The second stage of the fraud began when a new Joint Product Order arrived: this time, on March 1, 2025, I had to top up my account by 1268 **** to allow work to continue. Except that this time, every time the account was topped up, I immediately fell back on another Joint Product Order. It was explained to me that it was rare, but that the commission would therefore be very high. At the time of the 3rd Joint Product Order, on March 3, 2025, my negative balance was exactly ******** USDC, which was supposed to earn me ******** USDC (frozen balance). I argued that I couldn't pay this amount, so I was offered to pay 40% of it, and put down 60%, to free up the total balance. Which I did, so I was entitled to withdraw. This was the 3rd stage of the fraud: supposedly, in order to withdraw this amount, you first had to pay 40% in taxes authorizing the release of the funds. I asked if we could simply remove the 40% tax from my frozen balance. This was of course refused.

    Customer Answer

    Date: 04/15/2025

    Better Business Bureau:

    At this time, I have not been contacted by SEO Site Checkup regarding complaint ID ********.

    This seems to confirm why I contacted the Better Business Bureau in the first place: this is indeed a scam and a company with fraudulent activities. 

    Internet research seems to point in this direction. Numerous SEO Site Checkup users and customers have commented in this way on several question-and-answer websites. 

    Sincerely,

    ********* *********

  • Initial Complaint

    Date:11/14/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company that I have never heard of charged my credit card twice for $29. I wrote an email asking them to stop. Then they did it again.

SEO Site Checkup is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.