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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.16

    Average of 468 Customer Reviews

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    Review Details

    • Ashley R

      Date: 08/21/2024

      Ashley R

      Date: 08/21/2024

      I think overall this have been an easy process with lifeMD. My only problem is that I am covered with insurance on GLP-1 and so Im not using the compound. I think they should know that with these GLP-1 pen prescription they need to also submit for the pen needle heads. Even after requesting that they submit the prescription they dont. I have been going back and forth with them about it since it should just be standard but it just is a hassle when I am paying for a monthly med service.

      LifeMD, Inc.

      Date: 08/22/2024

      We are delighted to hear that you're finding our services generally easy to work with! We strive to make your experience as smooth and convenient as possible. We are sorry to hear that there was an issue with acquiring the prescription for the pen needles. It appears your provider has now responded and fulfilled your request. If you find that this is not the case, please feel free to reach back out through your patient portal. We are more than happy to help!

    • Alba M

      Date: 08/21/2024

      Alba M

      Date: 08/21/2024

      The customer service Rep. *** very professional and took care if my issue no problem.

      LifeMD, Inc.

      Date: 08/22/2024

      We are glad to hear our team was able to assist you with your needs and remedy any issues you may have encountered. We strive to provide excellent service, and it's wonderful to know that they made a positive impact. Thank you for sharing your feedback with us and the community; it is greatly appreciated.

    • Rachael H

      Date: 08/21/2024

      Rachael H

      Date: 08/21/2024

      ********* was kind and pleasant. She found a way to help me, and was professional.

      LifeMD, Inc.

      Date: 08/22/2024

      We are so glad to hear that you had a great experience with *********. We appreciate your positive feedback and want to thank you for being a valued LifeMD member! We truly appreciate your business and look forward to helping you again soon.

    • Frances K

      Date: 08/21/2024

      Frances K

      Date: 08/21/2024

      Worked great with diet and exercise I lost 40 pounds

      LifeMD, Inc.

      Date: 08/22/2024

      Thank you for sharing your positive experience with LifeMD! We're thrilled to hear about your incredible progress and that you're happy with our service. Keep up the great work on your weight loss journey! If you have any questions or need further assistance, we're here to help.

    • Lisa D

      Date: 08/20/2024

      Lisa D

      Date: 08/20/2024

      Its so good to know that I can reach out with any questions/concerns, and there is always someone who gets back to me within a couple hours or less. Loving the results ** getting, so happy with my success!

      LifeMD, Inc.

      Date: 08/22/2024

      We appreciate your positive feedback about our responsiveness! It's wonderful to hear that you find our team effective in addressing your questions. Our goal is to provide prompt and helpful assistance to all our patients. Keep up the great work, and if you have any concerns or inquiries, please don't hesitate to reach out. We're here to support you and ensure you have the information you need for your healthcare journey.

    • Jennifer B

      Date: 08/18/2024

      Jennifer B

      Date: 08/18/2024

      Well it was very confusing when I signed up..I've been trying to cancel my subscription and no longer need the medication..I cannot find any information how to get ahold of someone

      LifeMD, Inc.

      Date: 08/19/2024

      We are sorry to hear that you want to cancel your membership with us! We are dedicated to providing the best service possible and would appreciate the opportunity to speak with you and assist you with your account in any way you see fit. A member of our staff will contact you to see how we can assist you further.

    • Sandra G

      Date: 08/18/2024

      Sandra G

      Date: 08/18/2024

      **** answered all my questions and was very helpful. Im looking forward to talking to her agin.

      LifeMD, Inc.

      Date: 08/19/2024

      We are delighted to hear about your positive experience with our provider and that she answered all your questions. Clear communication is essential in healthcare, and we're committed to ensuring you feel informed and supported throughout your treatment journey. We appreciate you taking the time to share your experience. If there's anything else we can assist you with, please let us know.

    • Alice D

      Date: 08/17/2024

      Alice D

      Date: 08/17/2024

      The website is very easy to navigate, and my care team is very knowledgeable of my needs. First time doing any Tele med and the experience has been very pleasant

      LifeMD, Inc.

      Date: 08/19/2024

      We are delighted to hear about your positive experience with our services and our team! It's wonderful to know that you've found our platform user-friendly and efficient. We strive to make healthcare management as smooth as possible for all our patients! If there's anything else we can do to enhance your experience further, please let us know. We're always here to assist you with any questions or concerns you may have as you continue your healthcare journey with us.

    • Sarah M

      Date: 08/16/2024

      Sarah M

      Date: 08/16/2024

      The process has been easy. All of my questions have been answered quickly and informally by a person. Im looking forward to continued success. I absolutely have had no issues. Im very happy.

      LifeMD, Inc.

      Date: 08/18/2024

      We are delighted to hear that you're finding our services easy to work with! We strive to make your experience as smooth and convenient as possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to support you and ensure your experience remains positive.

    • April R

      Date: 08/16/2024

      April R

      Date: 08/16/2024

      Very informative, professional and willing to explain all questions and concerns I had. Very Satisfide

      LifeMD, Inc.

      Date: 08/18/2024

      Thank you for your gracious feedback. We aim to provide the best service possible and we are happy to hear you feel we delivered exactly that. Feel free to reach out if you need anything!

    LifeMD, Inc. is BBB Accredited.

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