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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.16

    Average of 468 Customer Reviews

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    Review Details

    • Stacy P

      Date: 08/16/2024

      ********* was so professional and very polite. When I called to cancel. When I decide to move forward with the weight loss program, I will definitely reach back out to start back up with ********* Thank you *******************

    • Eli G

      Date: 08/16/2024

      Eli G

      Date: 08/16/2024

      I was extremely un happy, ready to cancel and fight until I got a refund to go elsewhere. ********* immediately de escalated the situation and fixed my issue.

      LifeMD, Inc.

      Date: 08/18/2024

      We are glad to hear that Elizabeth was able to turn your initially poor experience into an excellent one. We truly value your feedback and are committed to maintaining a high standard of care for all our patients. Your previous negative experience was not representative of our usual service, and we sincerely apologize for any distress it may have caused. Your satisfaction and well-being are our top priorities, and we're grateful for the opportunity to address your concerns and restore your confidence in our services. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you and ensure you receive the best possible care.

    • Laura W

      Date: 08/15/2024

      Laura W

      Date: 08/15/2024

      ********************** was very helpful and provided me with excellent communication and service. I have never had any issues with the quality of service or receiving my medication. My questions were always answered.

      LifeMD, Inc.

      Date: 08/16/2024

      Thank you for sharing your positive experience with *********. We're thrilled to hear that our team member provided you with excellent support. We strive to make every interaction as smooth and helpful as yours was. Your feedback is greatly appreciated and will be shared with them and our team. If you need any further assistance, please don't hesitate to reach out.

    • Penny B

      Date: 08/15/2024

      Penny B

      Date: 08/15/2024

      Wonderful experience. On time , very helpful and friendly, glad to be back. Thankyou.

      LifeMD, Inc.

      Date: 08/16/2024

      Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.

    • Maria G

      Date: 08/15/2024

      Maria G

      Date: 08/15/2024

      ***** was very pleasant during our video call. She answered all of my questions and was very knowledgeable, personable and kind.

      LifeMD, Inc.

      Date: 08/16/2024

      We are glad to hear about your positive experience with ***** during your appointment. It's wonderful that she provided an in-depth explanation of the program and ensured all your questions were answered. This thorough approach is crucial for setting you up for success on your weight loss journey. We believe that understanding the program fully is key to achieving your weight loss goals. If you need anything, please don't hesitate to reach out through the patient portal. We're excited to be part of your weight loss journey and look forward to supporting your progress.

    • Carol B

      Date: 08/14/2024

      Carol B

      Date: 08/14/2024

      Love it so far. Everyone has been very helpful and it's been working for me. I like that I can reach out with any questions or concerns.

      LifeMD, Inc.

      Date: 08/16/2024

      Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.

    • Elia P

      Date: 08/14/2024

      Elia P

      Date: 08/14/2024

      This company I cancelled long time ago and still taking money from my account $129.00. Tried to stop through my fidelity but still showing they taking money. Im very frustrated. Is exhausting . Just sent an email to see if someone can help me stopped and refund my money back .

      LifeMD, Inc.

      Date: 08/16/2024

      We're so sorry to hear your experience with us was unsatisfactory. We have reviewed your account and our records show that your account was partially refunded and your membership has now been suspended. If you have any questions or concerns, please don't hesitate to reach out! We are happy to help.

    • Jose W

      Date: 08/14/2024

      Jose W

      Date: 08/14/2024

      I can't believe how well these GLP-1 medications work. I've lost 18 pounds in a short time and my cravings are under control. So happy with the results.

      LifeMD, Inc.

      Date: 08/16/2024

      Thank you for sharing your positive experience with LifeMD! We're thrilled to hear about your incredible progress and that you're happy with our service. Keep up the great work on your weight loss journey! If you have any questions or need further assistance, we're here to help.

    • BRYAN M

      Date: 08/13/2024

      BRYAN M

      Date: 08/13/2024

      I just recently had to cancel my plan due to unforseen circumstances. I had the pleasure to speak with ********!! Not only was she understanding, she was very professional!!! I just wanted to make sure she gets recognition for a job well done!! Thank u again ********************** is a great asset to your company.****************

      LifeMD, Inc.

      Date: 08/16/2024

      Thank you for sharing your positive experience with *********. We're thrilled to hear that our team member provided you with excellent support. We strive to make every interaction as smooth and helpful as yours was. We are sorry to see you go, and we hope that if you need services such as ours in the future, you will keep us in mind! In the meantime, we wish you the very best with your health!

    • Denise O

      Date: 08/13/2024

      Denise O

      Date: 08/13/2024

      LifeMD has great customer service. I/would highly recommend your service

      LifeMD, Inc.

      Date: 08/16/2024

      Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to support you on your journey.

    LifeMD, Inc. is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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