Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Telemedicine

Rex MD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemedicine.

Reviews

Customer Review Ratings

1.05/5 stars

Average of 75 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCaptain Robert S

    Date: 07/05/2025

    1 star
    TV AD STATED .87 CENTS PER TABLET.$255.00 FIRST BOTTLE WITH 30TABLETS @ $8.50 EACH --SCAM-SCAM-SCAM
  • Review fromWayne H

    Date: 07/04/2025

    1 star
    Total scam...be very careful using this company for medication. It may appear that you are ordering for one month/prescription only but fine print (easily overlooked) is that you are signing up for a monthly/automatic renewal....and at a much higher rate that the initial month. When you recognize this and attempt to cancel, you will be stuck for at least the additional month. First time I have had a company refuse to cancel and stick me with another month prescription . Charged me on 7/3/25 (credit card pending); notified 7/4 when I saw this and called. Will appeal through my credit card company.
  • Review fromDanny S

    Date: 06/26/2025

    1 star
    Product is no good. Charge for refills after canceled. **************** non existent. Deserved NO STAR rating.
  • Review fromVicki M

    Date: 06/17/2025

    1 star
    I had been talking to my own physician for months trying to get him to approve the compounded Wegovy. He finally agreed to ket me try it. I contacted them, it took one month to get the shipment, when I received it there was no medication in the box. I immefiately called them. My husband dug the box out if the garbage to maje sure we hadnt thrown away. Nothing in the box. They said they would replace, wsited another 3 weeks, got a message that ny ckaim was denied. Called them, wanted a copy of packing list, i discarded the box along eith packing list when I was told a replacement was coming. 3 months for nothing, dont fo business with this company, no ****, slow service,
  • Review fromBen A

    Date: 06/06/2025

    1 star
    I had a very negative experience with this company. Initially, I was quoted $99 for the first month of medication. However, after they collected my personal information, the price unexpectedly increased to $149. Once I provided my billing details, the cost was raised again to $199 without clear explanation.The customer service was equally frustrating. When I attempted to express my concerns, I was placed on hold indefinitely until I gave up and hung up. When I called back to request a supervisor, I was told I had to provide all of my information again before they could connect me. After doing so, I was once again placed on hold for an extended period, with no resolution.I strongly advise caution when dealing with this company.
  • Review fromMICHAEL D

    Date: 06/03/2025

    1 star
    Rex MD is a total scam. They lure you in with a low price to get started, but when you want to cancel, they make it virtually impossible. Couldn't find contact info on their site, so I left a message for my Doctor to cancel. I FINALLY found a support email address. Sent them a message but of course...NO RESPONSE. Sure enough, the next cycle, another $255 taken from my debit card and they say that by law, they can't take the product back, even though I never opened the package. DO NOT do business with these scam artists.
  • Review fromCarlena S

    Date: 05/16/2025

    1 star
    Didnt loose much weight after 6 months I switched companies! Also the doctor barely answered my question. Dont bother go with a company where the medication will work and you have medical advice when you need it.
  • Review fromWen W

    Date: 05/10/2025

    1 star
    I ordered the semiglutide for weight loss. I had used ******* in the past. Therefore, I know what the results should feel like. With ******* the "food noise" went away within the first week, as did all food cravings. The stuff supplied by Rex MD has absolutely NO effect; it might as well be just water (which it may be). It not only does it NOT silence the "food noise," but has stimulated my appetite so I feel hungry much more often.Based on my experience, this company is a TOTAL SCAM.
  • Review fromJohn H

    Date: 04/05/2025

    1 star
    I received a shipment I did not order. **************** is not very good. Cannot access a live person to clarify the issue and discontinue doing business with this company.
  • Review fromJack D

    Date: 04/01/2025

    1 star
    Rip off! They get you to sign up online since it's convenient. Here is the catch, it's a recurring subscription. First order $8, second order without my knowledge was $72 Basically a RIPOFF!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.