We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Telemedicine

Rex MD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemedicine.

Reviews

Customer Review Ratings

1.05

Average of 75 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Nathan F

    Date: 03/31/2025

    RexMD... seriously? What are you thinking? I was a 5-star customer who turned into a ****** customer. You got my money for the 1st month, and that was all I agreed to. But no... you got greedy and kept billing me until I had to CANCEL MY CREDIT CARD, which was the only way to escape your evil billing clutches. You would be profitable and highly rated if you had better cancellation policies. You refunded 1 of the 2 amounts in dispute, but chose the much smaller amount to refund. These stemmed from the same issue, and both should have been refunded.

  • Tracy M

    Date: 03/27/2025

    What can I say that the hundreds of others haven't already? This is a scam! The product doesn't work. If someone says it does, they must be being paid. And they rely on reading mouse-type fine print to let you know that the initial price will almost double unless you happen to notice that they have signed you up for an ongoing subscription. ******** customer service. Buyer BEWARE. (You know it's a scam when the product's website doesn't allow for reviews like reputable ones do.)

  • Rafael R

    Date: 03/19/2025

    Absolutely horrible company Run away & keep your money If I could give them zero stars I would.. Product was garbage and they wont return my $650 I would never recommend doing business with them at all

  • Frances J

    Date: 03/08/2025

    Refusing to give me my money back and I literally requested to cancel the order 5 min into buying. Company should be shut down.

  • Anthony L

    Date: 03/05/2025

    You should all report this company to *** for illegal business practices.

  • Mark L

    Date: 03/03/2025

    **** *** placed an order for a prescription on May 1, 2025, at 4:52 PM Pacific Time. Shortly after, I realized the medication had serious side effects, so I attempted to cancel the order. I called at 5:00 PM Pacific Time, but the business had already closed for the day. Since there was no option to cancel online or by phone, I immediately sent an email requesting the *************** my surprise, my order was still processed, marked as approved, and is now being shippeddespite my clear request to cancel. When I called customer service on Monday, they informed me that because a shipping label had already been created, cancellation was no longer possible. However, I placed my order when they were already closed, and there was no way to cancel through their system.This practice is completely unacceptable and may even be illegal. I intend to report the company to the *** as soon as I obtain their business information and license.

  • Hung D

    Date: 01/14/2025

    Bad business practices I did not order n got charged package came im refusing n filing a claim hopefully i get my money back never again Beware if product was good i wouldn’t mind keeping it but its not they make money from mistakes like these they going to go out of business soon so many one star bad reviews

  • Scott S

    Date: 01/14/2025

    Cancelled request minutes after logging in. Took 2 days to process, got confirmation of cancellation before getting confirmation of prescription.. expensive cost for generic script. **************** is a joke and horrible

  • John T

    Date: 12/19/2024

    RexMD is a scam. I attempted to cancel my order 10 MINUTES after ordering well before I received an email stating that my order was WAITING shipment yet when I called to verify the cancellation, I was told that they couldn't cancel because it was ALREADY shipped. Bunch of c*** I then told them that I was going to reject accepting it and was told that it didn't make any difference. They would NOT refund my money. This lousy scamming operation should be closed closed down by the ***.

  • John G

    Date: 12/13/2024

    I called to suspend my account and was told that it would resume 6 months later and then got charged 3 days later that put me in a negative. The *** said he saw all the notes but I still got charged and because of this I cancelled!

Rex MD is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.