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Business Profile

Travel Agency

Fareportal Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Fareportal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fareportal Inc. has 8 locations, listed below.

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    Customer Review Ratings

    3.9

    Average of 1,004 Customer Reviews

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    Review Details

    • Aandy J

      Date: 07/04/2024

      Aandy J

      Date: 07/04/2024

      It is always my app to booked the ticket for my trip every where I go

      Fareportal Inc.

      Date: 07/05/2024

      Thank you for your feedback. We are happy to learn it has been a satisfactory experience. We look forward to assisting with your future travel needs.

    • Patrick W

      Date: 07/04/2024

      Patrick W

      Date: 07/04/2024

      I purchased international flights for two passengers leaving **************, ** on March 10, 2024, flying Turkish airline to ********, ******. We continued the trip from ********, ****** to *****, *****. Each of us was carrying one luggage to check-in. Unfortunately we were charged on our checked-in luggages by Turkish airline, $160 per luggage one-way. A total of $640 on two destinations for two passengers that we paid for.While at the airport, we made a phone call to Cheapoair and spoke to a customer service agent to inquire about our entitlement to a free check-in luggages. We have a recording of this conversation. We were told that we have an allowance of one personal item, one carry-on, two pieces of check-in baggages per passenger. We were also told to just pay the airline and we will be reimbursed. Since March 10, there was an email thread between Cheapoair and us, the passengers. Their email mentioning that they have been working on the request with the airline. To date, July 2024, we have not heard any resolution from them.

      Fareportal Inc.

      Date: 07/05/2024

      Thank you for your feedback. We have contacted this customer to ask for additional information.

    • Anhelina P

      Date: 07/04/2024

      Anhelina P

      Date: 07/04/2024

      It was very easy and safe. Confirmation email arrived a few minutes later after I booked the flight. Thank you for the excellent service.

      Fareportal Inc.

      Date: 07/05/2024

      Thank you for your feedback. We are happy to learn it has been a satisfactory experience. We look forward to assisting with your future travel needs.

    • Robert P

      Date: 07/02/2024

      Robert P

      Date: 07/02/2024

      So far so good when I get back well see than thank you GOD BLESS

      Fareportal Inc.

      Date: 07/03/2024

      Thank you for your feedback. We are happy to learn it was a satisfactory experience. Please contact our representatives if you have any questions or concerns. 

    • Charlene T

      Date: 07/02/2024

      Charlene T

      Date: 07/02/2024

      Scheduling my flight and picking my seat was very was easy, have been using you guys for five years, never a problem.

      Fareportal Inc.

      Date: 07/03/2024

      Thank you for your feedback. We are happy to learn you have had satisfactory experiences. We look forward to assisting with your future travel needs. 

    • Debbie C

      Date: 07/02/2024

      Debbie C

      Date: 07/02/2024

      I cant get help with my seating, emailed and tried to call. Nothing from cheap o air!!!! Now what?

      Fareportal Inc.

      Date: 07/03/2024

      Thank you for your feedback. We show that you have spoken with our representatives regarding your concerns.  As an agency, we must abide by the rules set by the airline. We regret any inconvenience or frustration. 

    • Digna I

      Date: 07/01/2024

      Digna I

      Date: 07/01/2024

      Good prices!! Easy navigation and good flights!! Thanks you very much!!

      Fareportal Inc.

      Date: 07/03/2024

      Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs. 

    • Richard M

      Date: 07/01/2024

      Richard M

      Date: 07/01/2024

      I dont why I have to pay an additional fee for my seats when I already paid for my flight. *** never had to do that in my entire life!!!!

      Fareportal Inc.

      Date: 07/03/2024

      Thank you for your feedback. Many airlines are now charging for the opportunity to pre-assign seats. Some travelers appreciate this if they have specific seat requests or if they are traveling  with others and want to be sure seats are together for the flight. You also have the option to wait until you check in for your flight and the airline will then assign seats at no cost.  

    • Cheri B

      Date: 07/01/2024

      Cheri B

      Date: 07/01/2024

      Easy and kept up to date. I'd use this site again

      Fareportal Inc.

      Date: 07/02/2024

      Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs. 

    • Parviz S

      Date: 07/01/2024

      Parviz S

      Date: 07/01/2024

      To many hidden charges. Upgrading to Economy from basic Economy does not have the benefits indicated !! I was charged additional ***** to upgrade that I don't know what is that for ! Upgrade indicated option of seat selection but, can not select seats ! and many more problems.

      Fareportal Inc.

      Date: 07/01/2024

      Thank you for your feedback. As an agency we must abide by the rules set by the airline. We regret any inconvenience. 

    Fareportal Inc. is BBB Accredited.

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