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Business Profile

Travel Agency

Fareportal Inc.

Reviews

This profile includes reviews for Fareportal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fareportal Inc. has 8 locations, listed below.

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    Customer Review Ratings

    3.9/5 stars

    Average of 1,004 Customer Reviews

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    Review Details

    • Review fromHamidreza J

      Date: 11/05/2022

      5 stars

      Hamidreza J

      Date: 11/05/2022

      Well done, thanks for going above and beyond to provide me with details regarding my trip

      Fareportal Inc.

      Date: 11/28/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs. 
    • Review fromsomsiri P

      Date: 10/31/2022

      5 stars

      somsiri P

      Date: 10/31/2022

      I've booked with many travel companies and airlines, but this was the first time I received phone call/s from a person. It was reassuring that a person is following up on my vacation package and checking to make sure that we have our seats together and our hotel room confirmed. CheapoAir agent called me throughout the entire day to make sure my booking was correct( i was told the room i booked couldn't be confirmed, but he was going to keep trying and checking) Then I received a final e mail confirmation that everything was set according to my original booking.I was relief and able to focus on the upcoming trip without worries. In addition, the booking online itself was easier than others, it took me half the time to book my trip. As a busy working mom, that was tremendously helpful. Thank YOU!

      Fareportal Inc.

      Date: 11/01/2022

      Thank you for your kinds remarks. We look forward to assisting with your future travel needs.
    • Review fromHeather R

      Date: 10/29/2022

      5 stars

      Heather R

      Date: 10/29/2022

      I found a packaged deal no one could beat and am very greatful!

      Fareportal Inc.

      Date: 11/16/2022

      Thank you for your kind remarks. We look forward to assisting with any future travel needs.
    • Review fromJose P

      Date: 10/29/2022

      5 stars

      Jose P

      Date: 10/29/2022

      The booking was very easy to make, I hope that it doesn't changes at the moment that I;m going to travel.

      Fareportal Inc.

      Date: 11/16/2022

      Thank you for your kind remarks. We look forward to assisting with any future travel needs.
    • Review fromthomas s

      Date: 10/28/2022

      5 stars

      thomas s

      Date: 10/28/2022

      Perfect best flight schedule ever at a real good price, Thanks for being there for me when i go overseas.

      Fareportal Inc.

      Date: 11/16/2022

      Thank you for your kind remarks. We look forward to assisting with any future travel needs.
    • Review fromRuby M

      Date: 10/26/2022

      3 stars

      Ruby M

      Date: 10/26/2022

      Found my chosen booked dates but was dismayed that I have to pay for the aisle seats chosen for each connecting flight I make. I hope my flight will not be canceled or changed at the last minute.

      Fareportal Inc.

      Date: 11/07/2022

      Ticket holding airline passengers can wait until they check in for their flights, usually no more than 24 hours before scheduled departure to get their seats with no charge from the inventory left. However, many airlines are now charging for the option of pre-assigning requested seats, especially preferred seats, which most would say include aisle seats. This is charged by the airline and not the agency. Any schedule changes or flight cancellations are also done by the airline. As an agency we have no ability or authority to take those actions.
    • Review fromJohn H

      Date: 10/23/2022

      2 stars

      John H

      Date: 10/23/2022

      This booking has been very easy so far. When I booked the flight to get to *************** it took me 10 hours to get that straightened out. That's the worst I have ever had with any flight. And completely unacceptable. Not to mention they charged me for three charges coming to over $600 that we're not okayed by me and I did not want. Still trying to get those things settled. If I can leave a comment after this booking I may be able to give a higher rating but right now I have to go on my experience from two days ago, booking my flights there.

      Fareportal Inc.

      Date: 11/04/2022

      Our representatives have spoken with this customer regarding his questions on the charges associated with his purchase of tickets. They are workingto be sure all charges have been explained.

    • Review fromDAVID S

      Date: 10/22/2022

      4 stars

      DAVID S

      Date: 10/22/2022

      The information on the various hotels was very helpful. The web site was user friendly and I had no problems finding the info I needed. Loved the prices. We are looking forward to our trip.

      Fareportal Inc.

      Date: 11/03/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs. 
    • Review fromMarilyn F

      Date: 10/19/2022

      1 star

      Marilyn F

      Date: 10/19/2022

      I do not have a boarding pass for my second flight.

      Fareportal Inc.

      Date: 10/31/2022

      The airline confirms that flights were taken. 
    • Review fromCARLOS ENRIQUE T

      Date: 10/19/2022

      5 stars

      CARLOS ENRIQUE T

      Date: 10/19/2022

      Great service, Easy, quick and simple to find the best and cheapest flights

      Fareportal Inc.

      Date: 11/01/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.

      Fareportal Inc.

      Date: 11/07/2022

      Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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