Online Trading School
IYOVIAInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate a Pattern of Complaints concerning billing and customer service issues for International Markets Live, Inc. d/b/a iMarketsLive. Consumers are telling BBB about their experiences after signing up and paying for a subscription offering from the company. Many consumers tell BBB about the difficulties they encounter in trying to cancel the service with iMarketsLive. These consumers claim there are long delays in the processing of the requested refunds from the company. A number of consumers reportedly reach out multiple times to the company in an attempt to obtain an update on the status of an account cancellation or refund request.
Important Information
Pending Government Action
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On May 1, 2025, it was announced that the Federal Trade Commission (FTC) and the State of Nevada are taking action to stop a wide-ranging investment training and business venture scam that has bilked consumers out of more than $1.2 billion. According to the complaint filed by the FTC and the Nevada Attorney General, the scam currently operates as IYOVIA and has also used the brand names IM Mastery Academy, iMarketsLive, and IM Academy (collectively, “IML”).
The complaint alleges the company and its operators use false or baseless earning claims to entice consumers to purchase training on financial topics. They have used similar claims to persuade consumers to buy into IML’s multi-level-marketing business venture, which involves marketing IML’s training services to others. It also alleges that that IML deliberately focused on marketing to young people, including through posts to college social media pages.
Consumers typically first hear about IML from social media posts – often featuring supposed successful trades made using the company’s training – shared by IML salespeople. When consumers respond, they’re invited to sales events or receive phone calls from IML salespeople touting programs costing as much as $400 per month. Marketing included claims about retiring in their 20s; salespeople flaunting luxury travel and products; and claims about making money “in minutes” or “in your sleep.”
According to the complaint, in contrast to these brash claims, IML’s “trainers” or “educators” are often merely salespeople with no formal training, credentials, or trading records to back up their purported success and defendants’ earnings claims are deceptive or unfounded because the defendants have kept no records of the success or failure of consumers who purchase their products and services. IML’s own data shows that 60% of their customers stop paying for the trading training services within one month, and 90% drop the services within six months. IML’s records show that very few consumers make substantial money as MLM participants, with many, if not most, losing money.
The complaint names as defendants the company, its owners Chris and Isis Terry, and IML officers or top salespeople Jason Brown, Alex Morton, Matthew Rosa, and Brandon Boyd; it alleges that the company and its operators violated the FTC Act, the Telemarketing Sales Rule, the Restore Online Shoppers’ Confidence Act (as to the Terrys and IML), and Nevada state laws.
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