Collections Agencies
Empire Recovery Services of NY LLCInformation and Alerts
Alert Details
This business has 1 alert.
Alert
Collection agencies are required to be licensed or bonded in many states in order to operate and contact consumers about outstanding debts. BBB has reached out to this business requesting that they provide proof of licensing and bonding required for operating everywhere they do business. However they have failed to respond to our inquiries.
BBB wants to make consumers aware that they have legal rights when they are contacted by a collection agency. The Fair Debt Collection Practices Act (FDCPA) prohibits abusive and harassing behavior by any debt or collection agency, this act is enforced by the Federal Trade Commission, FTC. The act states specific practices and rules under which debt collectors must abide by. There are penalties for agencies found breaking these laws. Collection agencies must not use crude or offensive language or identify themselves as anyone other the business name that they are contacting on behalf of. If a consumer believes a debt or collection agency has violated any of the FDCPA laws the BBB encourages them to file complaints with the BBB at www.bbb.org and Federal Trade Commission at www.ftc.gov.
Important Information
Additional Info
Collection agencies are required to be licensed or bonded in many states in order to operate and contact consumers about outstanding debts. BBB has reached out to this business requesting that they provide proof of licensing and bonding required for operating everywhere they do business. However they have failed to respond to our inquiries.
BBB wants to make consumers aware that they have legal rights when they are contacted by a collection agency. The Fair Debt Collection Practices Act (FDCPA) prohibits abusive and harassing behavior by any debt or collection agency, this act is enforced by the Federal Trade Commission, FTC. The act states specific practices and rules under which debt collectors must abide by. There are penalties for agencies found breaking these laws. Collection agencies must not use crude or offensive language or identify themselves as anyone other the business name that they are contacting on behalf of. If a consumer believes a debt or collection agency has violated any of the FDCPA laws the BBB encourages them to file complaints with the BBB at www.bbb.org and Federal Trade Commission at www.ftc.gov.
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