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About

About This Business

First Up Cleaning Services LLC provides residential and commercial cleaning and janitorial services.

BBB Accredited Since: 11/30/2021

Years in Business: 9

Photos and Videos

Business Details

BBB File Opened:
6/28/2019
Business Started:
10/23/2015
Business Incorporated:
10/23/2015
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Alan Hannah, Senior Manager

Additional Contact Information

Principal Contacts
Mr. Alan Hannah, Senior Manager
Customer Contacts
Mr. Alan Hannah, Senior Manager
Additional Phone Numbers
Other Phone: (516) 200-6345
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
5.1   After the Parties have entered into the Agreement, refunds may only be requested, subject to
the final discretion of the Service Provider, when performance of the Services has, or has
not begun. Services for Residential cleaning may be refunded or credited if notice is
given by 12 p.m. EST the day before the scheduled service date. Any notice given after
this time may only receive a  maximum of a 50% refund, or none at all.

5.2   Any refunds made to the Service Provider will include the reduction of the direct costs and
handling costs (if any, or as the case may be),

5.3   Without prejudice to any other rights and remedies available, the Service Provider shall have
the right to terminate the agreement for the provision of all or any of the Services upon
written notice if the Customer commits, based upon interpretation of the Service Provider, a
breach of the terms and conditions contained herein.  The Service Provider reserves
the right to claim against the Customer, including but not limited to, losses and damages as a
result of the termination by either Party.

5.4   Upon termination, for any reason whatsoever, , the Customer shall immediately make
payment to the Service Provider of all and any sums outstanding and owed to the
Service Provider.

5.5   In the event that a deposit is paid by the Customer, at the sole discretion of the Service
Provider, the deposit will be retained by the Service Provider for the necessary
deduction of the Service Provider’s losses and costs without prejudice to its rights to further
claim damages against the Customer.

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