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Business Profile

Family Entertainment

Dave & Buster's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Family Entertainment.

Reviews

Customer Review Ratings

3/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromValerie D

    Date: 04/07/2023

    3 stars
    We traveled 1hr to bring our kids for the first time.They were very excited and enjoyed the arcade but the dining was a ********** of money.One of my daughters ordered an apple juice which she did not like at all but we were still charged for it even though she ordered a chocolate milk instead.My husband ordered a chicken sandwich,I a burger two of my girls ordered a kids pizza and 1 ordered the kids chix which he insisted we get the whole adult meal instead.We also ordered the fries app. as well.We ate for a few minutes but the kids wanted to play the games and didnt touch the meals nor the app.We also ordered some refills and went to play games near the table.When we came back all food was gone.We were unable to pack anything up to bring home and the kids were thirsty and hungry by the time we got back to the table.I was extremely disappointed because we spent $230 and we didnt even get to eat our meals!!It was really a complete rip off. It was very clear we were not done eating or might want to take the food with us,there was just so much left.If I had known the way you were rushed out,we would have just gone to a reg. Arcade and did lunch somewhere else.

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