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Business Profile

Bathroom Remodel

Premier Home Pros, LLC

Reviews

This profile includes reviews for Premier Home Pros, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Premier Home Pros, LLC has 13 locations, listed below.

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    Customer Review Ratings

    4.08/5 stars

    Average of 184 Customer Reviews

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    Review Details

    • Review fromMarilyn P

      Date: 03/06/2025

      3 stars
      I am happy and not happy. I had to make a side deal with Ruben in order for me to have what I want. I wanted the material from premier installed, and I wanted him to install my stuff as well, and he said he coudnt do that per his contract. I finally gave in and paid him extra to put in a second shower head, which I paid for and my own curtain rod.
    • Review fromJacky J

      Date: 02/28/2025

      5 stars

      Jacky J

      Date: 02/28/2025

      Very please with *** the field manager. He took care of all of my concerns. Called back the next day to see how everything was to my satisfaction. He dedicated to her work. He made sure I was satisfied.

      Premier Home Pros, LLC

      Date: 03/03/2025

      Wonderful! Thanks so much for taking the time to leave us a review! Enjoy your new bathroom.
    • Review fromMaryam B

      Date: 02/25/2025

      5 stars

      Maryam B

      Date: 02/25/2025

      Happy with my new shower. *** the field manager helped us with this project. He was very professional and knowledgeable. I would recommend premier to everyone.

      Premier Home Pros, LLC

      Date: 03/03/2025

      Hi ******! So glad to hear you are happy with your new shower. We really appreciate your recommendation! Enjoy your new bathroom.
    • Review fromally C

      Date: 02/24/2025

      5 stars
      I am happy to say that everything i was promised, I received. From start to finish just seemed easy. I was not expecting that to be the case
    • Review fromLinda V

      Date: 02/21/2025

      5 stars

      Linda V

      Date: 02/21/2025

      Im very happy I hire premier home pros to renovate my new bathroom. Workers did an excellent job were very respectful. *** the field manager inspected the job and made sure I was completely satisfied. Any time I needed to contact the *** was always responsive and returned my calls immediately. Im overall satisfied with this project and highly recommend this company.

      Premier Home Pros, LLC

      Date: 03/03/2025

      Wonderful! Thank you so much for taking the time to leave us a review and for recommending Premier Home Pros. Have a wonderful day!
    • Review fromEric B

      Date: 02/21/2025

      5 stars
      Happy with my new shower. All of the guys were nice and worked hard. Very professional. The field manager Joe was very professional and extremely helpful and attentive to our needs.
    • Review fromDiane B

      Date: 02/21/2025

      5 stars
      **** and ***** installed a new shower for me yesterday. It looks amazing. They arrived early and worked like beasts all day. I can’t believe it was completed in one day. They did an amazing job,were very friendly and professional. I would definitely recommend this company to anyone needing a new bathroom.
    • Review fromThomas F

      Date: 02/13/2025

      5 stars
      Love our new shower. Right open clean lines. Nicely done in a timely manner. I would highly recommend.
    • Review fromAmando B

      Date: 02/08/2025

      1 star
      This company doesn't deliver on they promise and contract, they told me I will have my bathroom remodeling done is several weeks, it's over five mouths and still nothing, when we call they said it was a management issue and they getting a new manager, the communication with them is bad, no one reach out to us we have to keep calling, now I want to cancel them, and now they want me to pay twenty percent, for something that's not my fault.
    • Review fromAdam E

      Date: 02/07/2025

      4 stars

      Adam E

      Date: 02/07/2025

      I am 1000% happy with the product. I love my shower. The reason I gave this a 4 star instead of a 5, is because I am unhappy with the sales team. After dealing with everyone in the Charlotte ******* I feel like i was given whatever answers the salesman thought I needed to hear to make the sale. When it came down to the install is when i learned a few different things. At the end of the day I am still happy with the decision that I have made, but I would definitely do my homework before dealing with salesman again.

      Premier Home Pros, LLC

      Date: 03/03/2025

      Hi ****! Thank you for your feedback. We are so glad to hear you are happy with the finished product! We will look into your feedback regarding the sales team. If you have further comments or questions, please feel free to reach out to us at ************ and press option 4. Thank you!

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