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Business Profile

Used Car Dealers

Zombie John's Killer Deals, LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Albert E

    Date: 04/29/2024

    This dealership had a vehicle posted for sale that I saw on CarGurus. I drove 2 hours from ************ to look at the vehicle with my daughter and we were approached by a salesman that just wanted to make the sale. After my inspection of the vehicle I noticed there was leakage from the transmission which he seemed surprised to hear so we took the vehicle to their mechanic put it on the lift and the mechanic said that he thought it was just transmission line leaking and that he would tighten it up. We went back to the dealership while the mechanic work on the truck and did all the finance paperwork. While we were there the mechanic called and said that it was the front seal of the transmission and that it had to be pulled out of the vehicle and replaced. The dealership then said that they would deliver the vehicle to my residence in ************ in a week when it was completed. After a week went by I kept trying to get any information at all about what was wrong with the truck and when I was going to get it. I contacted the owner of the car dealership and he asked me what would make me happy I told him new tires on the truck he said it would cost too much money but he would put me in a rental car until my truck was done. Another 2 weeks went past they delivered my truck I drove it 70 miles and saw they did not fix the problem it's still leaked transmission fluid. They came back down took my truck once again and had it another 6 days I was very irate at this point because I was told a lot of non-truthful excuses. The owner offered to give me my money back but since I had already gone through a credit check for the financing I did not want to risk having my credit score lowered to get into another vehicle and I wanted the truck that I purchased.At about *************************************************************************************************************************************** a fit of rage and threatened to come to my house which I could explain in detail.

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