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Business Profile

Property Management

Downtown Property Management Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company downtown property management moved address is *** ******* ******* *** ********** **** ***** and the name for the building I live in is really ******** ********** ***
    Since Friday my heat has not been on. I've contacted the rent office and the emergency line for the past 3 days to no avail. Today the heat is not on either and I have not heard from the landlord. I've started getting sick as a result. They don't salt the walkways when it snows.

  • Initial Complaint

    Date:08/23/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved in back in March of 2019 off and on my refrigerator has leaked. I report it days weeks months go. I called the rent office mailed in letters.
    June a Saturday my hot water wouldn't turn off. Even after I turned it off like normal. I called the rent office got the emergency line ###-###-#### no answer that was at 216pm Saturday I left a message. I called at 216, 222, 322, 522, 918 12am
    Sunday i called the emergency at 848am 11am. No answer at 11am my picture had fallen knocked my TV down and broke it.
    Monday June 14th 555am left another message. No response. 924 am hot water still running.
    No one came till Tuesday to fix the hot water.
    I informed the landlord She told me renters insurance is responsible. I spoke with a state farm renters insurance agent and a lemonade renters insurance agent both told me that my landlord is responsible for the damage to my TV.
    June 24th an extermination notice was put in my door he came sprayed no problem. July he came with a coworker and sue the lady who is in charge of maintenance. He sprayed the kitchen than knocked my TV over nobody said one word. Still haven't said nothing. Since I moved in someone has stuck a stick in my door lock. When it snowed in the winter they told me they don't shovel the walk way or steps because they'd get a ticket. According to section 723.57 and 723.59 of city of Cincinnati. Gov they are responsible for clearing the walk ways and steps. I almost fell on the concrete steps.

Downtown Property Management Inc. is NOT a BBB Accredited Business.

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